Is BPO outsourcing in the Philippines reliable?

Yes. The Philippines is globally recognised for reliable outsourcing services backed by strict data protection and strong infrastructure.

How fast can we set up a team?

Recruitment typically takes around 2–3 weeks, depending on the complexity of the roles and skill requirements. Once the positions are identified and confirmed, your team or staff can start as early as one week after hiring — subject to the candidate’s availability and onboarding schedule.

What industries does DBOS serve?

DBOS supports clients across e-commerce, IT, logistics, marketing, finance, and professional services, delivering scalable and cost-efficient outsourcing solutions.

What are the cost savings compared to hiring locally?

Most clients achieve 50–70% lower operational costs when outsourcing to the Philippines, thanks to reduced labour, infrastructure, and overhead expenses.

Human Resources Archives - Page 3 of 6 - Offshore Staffing Services in the Philippines

The Perfect Time to Outsource Your HR Services

Human Resources, Offshore Back Office, Outsourcing in the Philippines / By DBOS

Piles of unread papers on your desk and crumpled ones everywhere – the classic image of an HR office. Sometimes you can’t help but ask, is there any other way to do this paperless and more organised?

Business owners and admin department have long been distressed with thinking of alternatives for a more systematic HR process. Fortunately, times have evolved and HR support outsourcing has become a part of the trend.

A number of successful companies today can prove that choosing outsource HR services has helped their processes run smoothly. Some of their functions include; recruitment, training, development, labour law compliance, compensation, benefits, and employer-employee relations.

Coming up with the decision to outsource your HR services is a huge leap for the whole department, most especially, for the company. So, you should learn about the advantages of outsourcing your HR services beforehand to see if it fits your business.

On the other hand, how will you determine if its finally time to decide on outsourcing?

Well, there’s a perfect time for everything, they say. So if you rush something without thinking thoroughly, the chance of it failing is bigger than its success.

That’s why we made this special list for you to determine if now is the perfect time to outsource your company HR functions.

1. If your business is growing

A growing business means more positions to fill, and so are applicants to pick from. On the recruitment area, it automatically translates to busy hiring months. Pooling for candidates and skilled individuals are not as easy as it may seem. Job postings here and there, countless phone calls, scheduling interviews, and so much more – just to find the right candidates.

Did you know that the longer it gets to fill a certain position, the bigger the money you are spending? But, if you delegate this task to an expert, they can ensure to fill in the position with a skilled candidate, on a deadline.

2. If you need to save money

Outsourcing saves you money in so many ways. For instance, you’ll get the expertise of someone that doesn’t have to be trained. Also, outsourced talent’s wages are definitely lower compared to an in-house team. When you have a competent 3rd party provider whom you can rely on and trust, you’ll earn more time for the things that will help your business grow. It will also give you the peace of mind to entrust your full HR functions to someone with extensive knowledge and expertise in the field.

3. If you’re spending too much time managing your HR problems

HR problems are definitely laborious. And if you’re not someone who specialised in this area, it’ll be hard for you. As a business owner, you might have been thinking that taking as many roles in your business as you could, will help you save a bigger amount. The truth is, you are actually wasting your time. Instead of doing it all by yourself, you should delegate it to those who have a wider knowledge and definite expertise on the matter. If you choose to outsource HR, not only will you save time but also money.

Conclusion

Back-office offshore services like HR, content, digital marketing, accounting, and a lot more are all time-consuming. All of these requires so many details. So, if you’re a business owner and you’re trying to expand your business, let someone with expertise handle all the technicalities. In the end, you’ll be glad you did.

And if you’re looking for a reputable company with know-how on all outsource HR services, consider DBOS – a fast-growing Australian owned offshore staffing company in the Philippines who offer cost-effective rates in all the right ways!

Get your free co nsultation today!

Ways to Promote Inclusion and Diversity at Work

Featured, Human Resources / By DBOS

Cultivating a culture of inclusion and diversity is one of the best ways to develop open-mindedness at work. It also makes the workplace a personally enriching environment for clients and employees.

Unlike before, most companies nowadays promote a working environment that supports all employees regardless of their gender identity and/or sexual orientation.

Supporting inclusion and diversity at work also impacts the way an organisation operates. So, more and more companies encourage equal opportunities and recognition for everyone.

According to the latest research, 91% of Fortune 500 companies believe that their LGBT employees bring fresh and unique ideas to the organisation.

Despite that, some companies are still wondering about various ways to properly foster inclusion and diversity at work.

Here are the most suggested ways on how to successfully achieve it:

Introduce inclusion and diversity to employees

In order for inclusion and diversity to be seen as a positive aspect of the work culture, it needs to be well-managed and nurtured. Help the employees understand its value for the long term wellbeing of the company. Communicate with the employees and justify why the company cares about inclusion and diversity that much.

Disseminate unconscious biases

Building awareness is the first step to achieving real change. Help your employees understand the impact of unconscious bias on every individual so they’d learn how to avoid it. Address it and encourage employees to review, question, and analyse their personal unconscious biases. Doing this will help promote equality in the long run.

Convert all job descriptions to gender-neutral language

Check your job description page and convert the content into a gender-neutral language. Only use pronouns such as ‘he, she, or they’. Changing it will help deliver a stronger message to your applicants. This will also help in opening equal opportunities for all candidates regardless of their gender identity. As long as they would pass all the required examinations.

Provide learning & development workshops

Offer the same opportunities for all employees to expand their skills like communication and empathy. Provide them with an equal chance to enhance their intelligence and be more open-minded about things that matter.

Listen to your employees

Give all your employees the same right to be heard. Listen to their concerns, ideas, and suggestions from time to time. You might be surprised by how unique their opinions are.

There are a lot of other ways to promote inclusion and diversity at work aside from those mentioned above. Speaking of which, the booming industry of outsourcing in the Philippines is one of the most concerned since it can relate a lot.

Now, we here at DBOS supports the culture of inclusion and diversity in all fields of business. We value the importance of a harmonious and accepting work environment that strengthens the confidence of all our employees. But, we encourage them to pursue their passion and extend their skills and knowledge through continuous hard work.

Be a part of our growing family! Check out our career opportunities and see what fits you best!

DBOS: Promoting Women Empowerment in the Workplace

Business, Careers, Human Resources / By DBOS

Many other companies have been improving their policies to encourage a better working place for their employees as well as promote women empowerment.

Back in the days, women employees were only assigned to a few specific roles in a company. But, as years passed, they were slowly given the chance for career advancement and break the stigma surrounding them.

Most career women nowadays play more executive roles. They were given a shot at enhancing their skills and learning new ones. They were also provided with a safe and accepting environment for them to work in.

And while all these things are the best things about empowering women at work, there are many other practices that could open up new horizons for them.

Ways to Promote Women Empowerment:

1. Encourage women to take risks

It is a famous myth that women are born risk takers. As long as it shows even the littlest possibility at succeeding, they will surely grab it. In the long run, it could be great for companies to push their employees to take risks and succeed, as they could also benefit from it.

2. Challenge job stereotyping

It was a long time ago when women employees used to only get specific positions that they believed were made for women. However, women start to widen their perspectives and go out of their comfort zones. As a result, women nowadays also made a name for themselves in the IT industry and web development world.

3. Support women aspiring for leadership roles

It is highly-important for women to advance on their career ventures. Inspire and motivate them to progress on all levels, especially in male-dominated fields. Show them that while it is equally important to encourage men, women are also undeniably valuable to a company’s structure.

4. Give them learning and mentoring opportunities

Arrange workshops and training sessions that will teach them how to be better at what they do. Also, give them a chance to share their ideas and aspirations in their jobs. Most often than not, women are afraid to voice out their opinions because they’re afraid of failing. So given the opportunity to boost their confidence, women employees will also do well in mentoring new employees whilst continuously learning.

5. Promote work-life balance

Another important thing that most women employees strive to achieve is balancing their work and other responsibilities at home. If given the regular working schedule, then they can also pursue their hobbies and passion outside work. Mom employees will be able to spend time with their kids during the weekends and even travel with their family.

Just like how we do it in DBOS.

DBOS gives importance and value to women employees as much as we equally do for all our staff. We encourage and support them for being remarkable leaders of their own teams. DBOS also strive to help them discover their utmost capabilities and show that there are limitless possibilities for them.

We here at DBOS strongly promotes women empowerment and highly encourages personal development.

Be a part of our growing family today! Visit us here for more information about our job openings.

DBOS Amazing Race 2019: Closer Together, Stronger Than Ever

Employee Engagement, Employee-Well-Being, Human Resources / By DBOS

A vital part of the Dynamic Business Outsourcing Solutions (DBOS) culture is the annual team building activity. Every year is a different theme and a new venue. This year, May 4-5, DBOS goes to Bahay Bakasyunan in Tanay, Rizal to test the teamwork and harmony of the company employees.

Before moving to the venue, the staff were randomly divided into 4 teams: (red) Integrity, (yellow) Excellence, (orange) Ingenuity, and (blue) Heart. The teams were named to represent the core values of the company.

Meanwhile, a generous amount of 10,000 pesos awaits the winning team and a prepared consolation prize for the second up to the last placers.

The First Series of Games

Before the actual amazing race starts, the teams warmed up first with a series of mini-games under the sun. And even with the scorching heat, each team remains competitive and with high spirits.

1. Team Walker

Five people per team are asked to face the challenge of walking as one on two planks with rope handles. The first team to return from where they started gets the highest point. To finish this game, an enormous amount of patience, teamwork, proper communication and strategy is needed.

The non-participating members of the playing team never missed a beat when coaching on which foot to lift first. Other teams also created a unique way of helping their teammates on their final spurt to the finish line.

2. Human Caterpillar

Ten people per team are required to join. To play this game, the people inside the premade wheel should keep on walking until they reach the finish line. Appropriate penalties are given to members who step outside the boundaries of the wheel. The fastest team to arrive wins.

Intense focus and cooperation are crucial for this game. Aside from making sure that each member remains inside the wheel, walking fast on the same beat is also a challenge.

3. Loop the Hoop

Twelve people, each team needs to play this game. The team representatives are asked to stand in a straight line and hold hands. The challenge of this game is to pass the hoop over oneself and onto the next person without letting go. Like all the other games, the fastest team to return the hoop onto the first person wins.

Planning the perfect strategy and quick-footedness is the key to winning this game.

The Amazing Race

All four teams have already warmed up for the actual game. Each of them has earned their share of points from the mini-games, and so the fight for the actual race started.

The DBOS version of the amazing race consists of a 3-obstacle relay course. On the first phase of the game is the tire relay, followed by the cargo net climbing and finally, the balance beam relay.

Tire Relay

With quick and calculated steps, each member of the team tirelessly jumped over the tires to tap until the fifth runner before moving on to the next phase of the game.

Cargo Net

To ensure the safety of every player, the game master demonstrated the proper way to climb over the net before the game starts.

Balance Beam

The final phase of the amazing race is the balance beam. Five players from each team should cross over the balance beam with a strong stance and well-calculated steps to conclude the race.

The Aftermath

All four teams have given their best shot at finishing each game and obstacle. However, only one team has to win the grand prize. Now, based on the accumulated scores from all the games, here are the team standings:

Integrity (red) – Champion
Ingenuity (orange) – 1st runner up
Excellence (yellow) – 2nd runner up
Heart (blue) – 3rd runner up

Congratulations to all the teams that participated in the games!

Other Activities

After the exhausting games were concluded, a social night for all the staff started during the dinner buffet. Lots of laughs, karaoke sessions, and few clinking bottles were heard outside the dining hall.

A spacious dormitory room with snuggly-looking beds awaited the staff’s weary bodies for a good night’s sleep. Few stories rang outside the doors before finally going to bed.

The next day comes, and a special breakfast buffet on the same dining hall greeted the half-asleep senses of the employees. After recharging their energy with rice and protein, everyone was given a few hours to enjoy their activity of choice before leaving the venue.

With a lot of pictures and memories to look back to, the DBOS bus finally went on its way out the Bahay Bakasyunan in Tanay, Rizal.

We at DBOS, extend our utmost gratitude to all our valued clients for the constant support to make this event possible. Until the next year’s team building activity!

#DBOSAmazingRace

Millennials: Redefining Work Perspectives

Careers, Human Resources / By DBOS

Strict and stiff, this is the definition of a workplace before millennials were even born. Serious and utterly too formal is how professionals look before. Fortunately, gone are those days now. As the world evolves, new generations were unleashed and they were the ones who redefine the work perspectives. They are the infamous, millennials.

Even when they were often misunderstood and always had a bad rap amongst generations, millennials strived to recreate a working environment which most companies have already adapted nowadays.

Despite being divided by generations, there remains a common ground which all employees would agree with – how can we be happy and productive at work?

#1. WORKING WITH PURPOSE

According to a survey, most millennial employees want their work to have meaning and purpose. They want to learn, develop, and their job to fit their life. They also want to show their skills and talents on areas which they are good at.

Sixty percent of employees consider this aspect the most important. Regardless of age or gender, knowing your purpose on the job is absolutely one of the things that suffice your satisfaction on your career.

Here are a few tips on how to find purpose in any job.

#2. BENEFITS AND PERKS THAT COMES WITH THE JOB

One might think that millennials only care about the benefits that they’d get for themselves. But, a survey proved that employees want the benefits that offer flexibility, and the ability to lead a better life.

Just like the boomers and Gen Xers, millennials see health insurance, leave credits, and retirement plans as the most important. They value these perks so much that in some cases, millennials are even willing to change jobs. Another thing is that they want benefits and perks that would also impact the lives of their family members.

#3. OPEN COMMUNICATION WITH THEIR MANAGERS

Glorifying the hierarchy that disrupts the harmony of staff and managers is one thing that millennials despise. This is one of the traditional work practices on the olden days. Later on, some company changed that work practice and tried to reach out to their employees more. Today, most companies practice the gesture of erasing the line between hierarchies to know more about their employees.

Regardless of the generation gap, all employees appreciate feedbacks and constructive criticisms from their managers. For employees, it is an indication that their managers are closely monitoring them. And that giving them a piece of advice denotes that the employee can do much better.

Enumerated above are only a few of the numerous ways on how millennials contributed to a change in the workplace. From the traditional rigid corporate setting, we now can enjoy a more comfortable and relaxed environment.

Just like how we at DBOS sustain a light-hearted atmosphere that encourages productivity. As well as, maintaining a fun work environment by keeping the lines open between the administration and employees.

Check out our career openings and see what job fits you best!

For more information and enquiries, contact DBOS for a FREE consultation today!

The Truth About Millennials in the Workplace

Careers, Human Resources / By DBOS

In contrary to the negative notions surrounding millennials for a very long time, most employers look forward to hiring such young blood, as they are more creative and highly-innovative.

Let us first know where millennials started before learning about how they are at work.

DEFINING GENERATIONS: WHERE MILLENNIALS START AND ENDS

According to decade-old research from Pew Research Center, millennials are born from 1981 up to 1996. Most of them today are of legal age to work.

They are expected to comprise 75% of the global workforce by 2025. Thus, making them a vital part of today’s economic status.

In the next years to come, more and more millennials are predicted to redefine the working platform.

MISCONCEPTIONS ABOUT MILLENNIALS AT WORK – DEBUNKED

Groundless rumours and sensationalised news started the negative impression about millennials at work. They are often called narcissistic and entitled individuals because they don’t fit the standards of the older generation. Often misunderstood, it has changed the way people look at this generation.

So, to debunk some of these beliefs here’s what specialists have to say:

“They are a generation that has grown up teaching themselves stuff, so when they’re stuck in quite a rigid environment in a corporation that’s been doing it for 50 years, it jars with you because you know there are shortcuts and you know you could do it a different way.” – Emma Gannon, Author (The Multi-Hypen Method)
“Which is why they’re labelled entitled because they get really frustrated in a meeting for a long time and you think, ‘I wonder if we could do it a different way.'” – Emma Gannon, Author (The Multi-Hypen Method)
“Their sense of integrity can be misconstrued as a sense of entitlement because without a doubt, they have different expectations of their employers.” – Claire Jones, Associate Director (PR firm Weber Shandwick)
“They were taught to think for themselves, find their own facts and stand on their own two feet. Because of this, it’s easy to understand why this generation can seem entitled to older generations. But they’re not – they’re just different.” – Susy Roberts, Founder (People Development Consultancy)

Millennials were always perceived negatively because they are born in an entirely different generation. They defy the social norms and act on their own accord – but in ways, that enhances their skills and knowledge.

MILLENNIALS ARE DIFFERENT – HOW?

In comparison to the older generations at work, millennials seem to be entirely different.

Here are some of the typical characteristics that make them unique:

They are highly imaginative and creative.
One of their best traits is creativity. They think out of the box. Thus, the possibilities for them are endless. They are absolutely part of the trend as they are more exposed on the internet.
They are tech-savvy.
Compared to older generations which are less informed about the latest digital advancements, millennials are tech-savvy. They mostly understand the technical terms and even practice the lingos.
They are motivated.
Known as the most independent generation, they possess an advanced amount of motivation to succeed. They crave learning, advancement and achievement. Thus, making them a future team player.
They are tenacious.
Although often mistaken as being impatient, this generation is extremely tenacious as they grew up with information right at their fingertips.
They are flexible.
With easier means of learning, the product of this generation is flexible individuals who’re comfortable with multi-tasking.

There are other numerous traits that make this generation entirely different from the older ones. Now, maybe it’s time to stop comparing and sifting through generations. That way, employees could focus more on performing better for the team and themselves.

In addition, millennials in a different light are a good addition to every team. They came with a youthful passion and focus that could even beat deadlines.

We highly value a top-notch talent here at DBOS. Moreover, we give them the freedom to come up with ideas that would help the company and their team in the long run.

Check out our selection of offshore back office services, and do not hesitate to contact DBOS for a FREE consultation today!