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The Top Qualities of Filipino Employees That Foreign Employers Love

Featured, Outsourcing in the Philippines / By

When it comes to outsourcing, the Philippines has emerged as a preferred destination for businesses around the world. The country’s workforce possesses a remarkable set of qualities that make Filipino employees highly sought after by foreign employers. In this article, we will explore the top qualities that make offshore staff in the Philippines a valuable asset for companies looking to outsource. If you’re considering outsourcing to the Philippines, Dynamic Business Outsourcing Solutions is here to provide you with exceptional service and support throughout the process.

  1. Strong Work Ethic: Filipino employees are known for their strong work ethic, which is deeply ingrained in their culture. They are diligent, reliable, and dedicated to delivering high-quality work. Their commitment to meeting deadlines and exceeding expectations is highly appreciated by foreign employers. Whether it’s managing projects, providing customer support, or handling administrative tasks, Filipino employees consistently demonstrate a remarkable work ethic.
  2. Excellent Communication Skills: Effective communication is crucial in any business setting, especially in an offshore outsourcing setup. Filipino employees excel in this aspect, as English is widely spoken and understood in the Philippines. Their proficiency in English, both written and spoken, enables seamless collaboration with foreign employers and clients. Clear and concise communication eliminates barriers and ensures smooth business operations.
  3. Adaptability and Flexibility: Filipino employees are known for their adaptability and flexibility. They can quickly adjust to changes in work processes, technologies, and client requirements. This adaptability enables them to seamlessly integrate into foreign companies’ workflows and systems, making the outsourcing experience more efficient and productive. Their ability to handle diverse tasks and work in different time zones also adds value to businesses that operate globally.
  4. High Level of Education and Technical Skills: The Philippines boasts a robust education system that produces highly skilled professionals. Filipino employees often hold degrees from reputable universities and possess a strong foundation in their respective fields. Additionally, they continuously update their knowledge and skills to stay relevant in the ever-evolving business landscape. Whether it’s IT, finance, marketing, or any other industry, Filipino employees are well-equipped with the technical expertise required to excel in their roles.
  5. Positive Attitude and Cultural Compatibility: One of the standout qualities of Filipino employees is their positive attitude towards work and life. They bring a vibrant and cheerful demeanour to the workplace, fostering a pleasant work environment. Foreign employers appreciate their friendly nature, teamwork, and ability to build strong professional relationships. Furthermore, Filipinos have a cultural compatibility with Western countries, making it easier to align with foreign clients’ values and expectations.

Outsourcing with Dynamic Business Outsourcing Solutions:

When considering outsourcing to the Philippines, Dynamic Business Outsourcing Solutions (DBOS) stands out as a reliable partner. With a proven track record of delivering exceptional outsourcing solutions, DBOS offers several benefits that make it an ideal choice:

  1. Cost-Effective Solutions: DBOS provides cost-effective outsourcing solutions that allow businesses to reduce overhead expenses significantly. By partnering with DBOS, companies can access top-quality talent in the Philippines without the burden of recruitment, training, and operational costs.
  2. Tailored Services: DBOS understands that every business has unique requirements. They offer customized outsourcing services, allowing clients to handpick the specific roles and functions they want to outsource. This tailored approach ensures that businesses receive the right support and expertise they need to succeed.
  3. Seamless Integration: DBOS facilitates seamless integration between clients and their offshore staff. They ensure efficient communication channels, project management tools, and constant support to foster collaboration and streamline operations.

Related article: Top 5 Most Admirable Qualities Of Filipino Employees [Infographic]

Conclusion:

Filipino employees possess a remarkable set of qualities that foreign employers appreciate when outsourcing. Their strong work ethic, excellent communication skills, adaptability, high level of education, and positive attitude make them valuable assets to any organization. When considering outsourcing to the Philippines, Dynamic Business Outsourcing Solutions offers exceptional service, cost-effectiveness, tailored solutions, and seamless integration. Make DBOS your outsourcing partner and experience the benefits of working with highly skilled Filipino professionals.

dbos-offshore-staffing

The Philippines’ Labour Code and Holidays: How they affect offshore labour in western countries

Featured, Offshoring in the Philippines / By

The Filipino people are known to be hospitable and jovial; therefore, it’s no surprise that the country celebrates many holidays. However, this can pose a challenge for businesses that rely on offshore labour from the Philippines.

So, for organisations looking to outsource to offshore staffing companies based in the Philippines, it is crucial to know and understand the country’s holiday schedules.

In this article, we’ll discuss how these laws and holidays can affect offshore labour in Western countries and provide some insights on each one for an opportunity to foster a cultural bond between onshore and offshore employees.

Here’s a quick rundown of some of the important National Holidays in the Philippines and what they mean to the Filipino people:

New Year’s Day (January 01): All businesses in the Philippines are required to close on New Year’s Day.

Maundy Thursday and Good Friday (April): These two holidays are part of Holy Week, and most businesses in the Philippines are required to close on these days.

Araw ng Kagitingan (April 09): This national holiday in the Philippines commemorates the country’s heroes.

Labour Day (May 01): This is a national holiday in the Philippines that celebrates workers. All businesses must give their employees the day off on this day.

Independence Day (June 12): This national holiday commemorates the country’s independence from Spain.

Ninoy Aquino Day (August 21): This national holiday in the Philippines honours Senator Benigno “Ninoy” Aquino, Jr., who was assassinated in 1983.

National Heroes Day (Last Monday of August): This national holiday in the Philippines honours the country’s heroes.

Bonifacio Day (November 30): This national holiday honours Andres Bonifacio, a key figure in the country’s fight for independence.

Christmas Day (December 25): Christmas is one of the country’s biggest holidays; most workers typically spend it visiting friends and family.

Rizal Day (December 30): This national holiday celebrates Jose Rizal, the nation’s national hero.

Businesses should be aware of these National Holidays in the Philippines. These days mean Filipino employees are paid 200% of their daily rate and living allowance for employees that choose to work. On the other hand, organizations are still liable to pay 100% of their daily wages and allowances for employees who decide not to clock in.

The Philippines also have Special Non-Working Holidays. These are occasions that depend on Presidential Declarations during the year. Employees are entitled to a minimum of 130% of their daily wages and allowances during these holidays. However, if employees decide not to come to work these days, employers do not have to pay them.

The Special Non-Working Holidays are as follows:

  • Chinese New Year (January or February)
  • EDSA Revolution Anniversary (February 25)
  • Black Saturday (April)
  • Eidul Fitr* (May or June)
  • National Thanksgiving Day for Peace (August 21)
  • Eidul Adha* (September or October)
  • All Saints’ Day (November 01)
  • Additional special days as declared by the President

*Note: The exact dates for Eidul Fitr and Eidul Adha depend on the lunar calendar and may change from year to year.

As you can see, the Philippines’ labour code and holidays can significantly impact business operations in Western countries that rely on offshore labour from the country. Therefore, it’s essential to be aware of these things to plan accordingly and ensure your business is not affected.

women in the workplace

5 Fundamental Reasons It Pays to Have Women In The Workplace

Business, Careers, Featured / By

Many good reasons exist for why gender diversity is important in the workplace. Attitudes have changed significantly over the last few years, with notable achievements recorded and positive developments ongoing.  

As more women continue to pull their weight and take up roles in traditionally male-dominated industries, businesses should create more opportunities for gender parity.

The facts and data today indicate things are changing over the last three decades, more women are earning bachelor’s degrees compared to men in different fields of study, and they are clamouring for promotions and negotiation of salaries to match the rates men earn. And according to a 2018 McKinsey & Company study, women are also staying longer in jobs as much as the opposite sex. 

While researchers are still not able to determine exactly why companies with women perform better, however, the benefits of their presence speak for themselves. We take a look at five great reasons why companies need a stronger representation of women.

1. Better Business Results

Besides accessing even more talents, studies have shown that companies can boost their bottom line by recruiting women. Research has shown that Fortune 500 companies with more women on their boards performed better than those with fewer women. 

A company with up to 30 per cent of its leaders being women is likelier to add more than 1 percentage point to its net margin, compared to a company with none. In addition, according to a KPMG report, Australia’s economy could be boosted by $60 billion over the next 20 years if more women continue to enter the workplace.

2. More Job Satisfaction for All

Gender balance could create a more productive workplace and yield more positive organisational outcomes for all. When more women are included in the workplace, job satisfaction improves for both women as well as for men, and this is based on a study conducted by the Centre for Creative Leadership and Watermark.

Companies with a higher percentage of women in their ranks had employees ranking their organisation more favourably on parameters, such as job satisfaction, employee engagement, organisational dedication, and burnout.

3. Women Are More Supportive as Bosses

Employees that are supported by their bosses typically perform better. Female bosses create confidence in employees and their career development is being considered compared to male bosses, a study revealed. Gallup, an American global analytics firm found in one of its studies that people who work for female managers engaged more in the workplace and suffered burnout stress less. Women have been shown from numerous research to be more likely to implement innovative leadership styles compared to their male counterparts.

4. Increased Employee Retention 

Less gender discrimination occurs in the recruitment process in organisations with more women in senior leadership positions. These kinds of organisations also attract and retain more female employees, which mean by investing in women now, companies can reap the rewards of gender diversity down the road. 

Employees from workplaces with high gender balance have cited benefits such as enjoyable work, more opportunities to have their voices heard and a job that fits well into their life. 

5. Women Boost Company Creativity and Status 

Companies that have women in top management positions tend to be more innovative and produce more patents compared to those with male leaders. 

More female representation within organisations is likewise associated with a higher status. The most respected companies typically have twice as many women in senior management than the less reputable ones.

Related article: International Women’s Day: Invigorating Women at Work

Conclusion

Supporting equality for women in the workplace is still a very important issue that still needs addressing today, and companies are better of for it.

Mother’s Day is another fantastic time to bring to the forefront the roles of women in the home and workplace. Working mothers are by nature exceptional multitaskers who easily juggle their careers with being the home keeper. 

Attracting and retaining female talent is crucial to the success of the business and employers should realise what women and working mothers bring to the table, especially with skill shortages and diversity playing a crucial role in company agendas today.

boxing day

Boxing Day Events in Australia

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In Australia, Boxing Day is one of the most celebrated public holidays that fall on the next day after Christmas. By date, it automatically is observed every December 26. Aside from Australia, other countries like Uganda, Fiji, Hong Kong, Belize, Canda, UK, and other previous British colonies celebrate the event.

There are a few theories on why it is specifically called ‘Boxing Day’ but has no clear basis up to this day. One of these theories is from the early 1800s in Britain which signifies the first possible date for the resume of postal services, as well as the arrival of packages. Meanwhile, another theory also points to the tradition of wealthy European families when they give boxes filled with Christmas treats for their staff.

While there is a huge possibility about these theories, Boxing Day will always be celebrated especially.

boxing day

Boxing Day is celebrated differently in every country. Some put extra effort into their meals during this special day, while others celebrate it by fox hunting. Now, this is how Australia celebrates it.

Shopping on Boxing Day

In Australia, ‘Boxing Day Sales’ is one of the most anticipated shopping splurges. Australians spend up to $2.4 million during this day. Annually, thousands of shoppers are anticipated on department stores and other shops to score a bargain. The shops usually open very early and close late at night to accommodate all the shoppers. And as it is considered a huge event, it has always been broadcasted around the country.

Cricket Test Matches

boxing day
The Boxing Day Test, Melbourne Cricket Ground, Australia.  (c) Daniel Burlon

Every December 26, the Melbourne Cricket Grounds is brimming with thousands of cricket fans. They all flock for the annual five-day test matches against other different countries. Between 1999 and 2007, the Australian cricket team won all the Boxing Day test matches marking a huge victory for the nation.

Sydney to Hobart Yacht Race

Another notable sport that happens every December 26 is the annual Sydney to Hobart yacht race. The race covers a distance of 630 nautical miles between Sydney Harbour and Hobart on the island of Tasmania. Hosted by the Cruising Yacht Club of Australia, it is widely considered to be one of the most difficult yacht races in the world.

boxing day

Boxing Day is a Public Holiday

Boxing Day is a public holiday in most countries that celebrates it. Schools, organisations, and other establishments are usually closed during the day. Even public transportation is significantly less in numbers but in other areas, there is absolutely none.

boxing day

On behalf of the Dynamic Business Outsourcing Solutions, we are wishing you all a safe and very Merry Christmas and a joyful New Year! We would also like to extend our heartfelt gratitude for your trust and support throughout 2019.

Happy Holidays from all of us in DBOS! 

jacqui-miller-dbos

DBOS’ CEO Jacqui Miller, Helping Businesses Grow with Efficient Outsourcing Solutions

Business News, Featured / By

Dynamic Business Outsourcing Solutions (DBOS) was founded in 2014 and is a fast-growing premium offshore staffing service provider. The firm operates with a singular view to help businesses reach their full potential to reap the maximum benefit. Jacqui Miller, who is the founding CEO at DBOS, aims at providing quality services with a price advantage to accommodate the needs of small and medium-sized enterprises. Her role as a founder and president of the company also provides her with the opportunity to explain new businesses about the difference that they create as a service provider and the value that can be derived from this association.

The competitive edge at Jacqui Miller’s DBOS is their primary inclination to build relationships between their clients, their core unit, and the offshore staff. This strategy has fostered an ecosystem that has helped retain clients as well as employees. With low-cost solutions catering to the company’s needs, the firm helps them achieve optimal efficiency and bridge any technological gaps. Working on a fundamental to maintain transparency, this outsourcing partner works by eliminating any surplices eliminates through inclusion and crystal clear communication.

Jacqui has always emphasized the importance of organic talent and acquires the best of it through an interactive recruitment process conceived by the firm. To learn more about this visionary CEO, GoodFirms had a dialogue with her as part of an interview series. Below is an extract from that illuminative conversation.

Exacting BPO Services Aligned with the Business Goals:

Understating the growing needs in an atmosphere harbouring mercantilism, small and medium-sized player’s brood over the possibility of expansion. This is where Jacqui steps in with her team offering to change the perception of such businesses, offering them an increase in their savings through reasonably priced services without the expense of quality.

The CEO and her firm recognize the value of a steadfast and meticulous team and aim at providing the best professionals that not only meet the client’s budget requirement but also the team that possesses the right set of skills that helps them fulfil their short and long term goals.

With a host of services at offer that includes offshore personal virtual assistants, data processing services, offshore real estate services, account outsourcing, and HR outsourcing to name a few amongst others, this offshoring bigwig helps businesses take care of the bulk of their back office and administrative tasks while they can focus on their core operational activities.

When it comes to monetary aspects, businesses detest any surprises that might be coming their way. The CEO has always maintained that DBOS maintains the utmost transparency in their practices. The firm provides an all-inclusive, transparent fee based upon the actual cost of the services and salary. Even the same reflects in their invoices, which are easy to understand and devoid of any hidden charges.

For offshore staff, the firm offers a fixed monthly rate and fixed monthly seats and services fee. Invoices are sent two weeks in advance of the due date, and the mode of payment adopted is a bank wire transfer or through a credit card imparting more trust to the business relationship.

What has made DBOS a unique offshoring opportunity and one of the top BPO companies in the Philippines at GoodFirms is the degree of reliance they have achieved through nurturing a climate of confidence based on their transparency.

Clear Digital Marketing Strategies for Maximum Perceptibility:

When elucidating about their Digital Marketing strategy, the parameters that are at their focus are the client’s target market, the digital channels to be involved certainly the budget. With a clear strategy set in place, the client is helped with identifying the right resources to get things rolling.

The DBOS CEO never misses an opportunity to accentuate the significance of allocating the right talent for the right role. A capable and engaged staff that is also aligned with their expectations will effectively implement the strategies that will help a client meet with their business objectives.

The digital marketing services that the firm offers include SEO, social media services, email marketing services, content outsourcing, and graphic design services, which are directed towards an objective to help businesses isolate from the crowd to stand out. The proficient marketers at DBOS focus on assisting organizations to leave a lasting impression in the online world that helps them stay ahead of the competition.

Jacqui accentuates that complete commitment should be the basis of all partnerships. Her firm is dedicated to helping all types of businesses to grow on this premise. Rendering the best offshore staffing services, they pull out all the stops to deliver cost-effective outsourcing solutions to address all the marketing needs of a business.

To gain insights into the information divulged by this dynamic CEO, please read the comprehensive interview here at GoodFirms.

About GoodFirms

Washington, D.C. based GoodFirms is a maverick B2B research and reviews company that helps service-seekers in finding BPO Services and digital marketing companies that are rendering the best services in the industry. GoodFirms’ bonafide research process ranks companies, boosts their online reputation and helps businesses choose the right technology partner that meets their requirements.

About the Author

Anna Stark is presently working as a Content Writer with GoodFirms – Washington D.C. based B2B Research Company, which bridges the gap between service seekers and service providers. Anna’s current role lingers her to shape every company’s performance and critical attributes into words. She firmly believes in the magic of words and equips new strategies that work, always in with ideas, something new to carve, and something original to decorate the firm’s identity.

melbourne

10 Things You Didn’t Know About the Melbourne Cup

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Fondly recognised as “the race that stops a nation”, the Melbourne Cup is the richest handicap race in the world and known as Australia’s most distinguished thoroughbred horse race. Due to its popularity, it attracts many participants from HongKong, Japan, Ireland, England, France, Germany and the United Arab Emirates.

The Melbourne Cup is one of the races in the 4-day spring carnival within the “Cup Week”. It is an annual event that happens every first Tuesday of November and is declared a public holiday in the state of Victoria. Aside from the series of race, people also look forward to being part of “Fashions on the Field” which is Australia’s largest and most prestigious outdoor fashion event with big prizes up for grabs.

And if you’re new to the Melbourne Cup fever, you should read more about these 10 fun facts that you might not know about one of the biggest horse racing events in the world.

melbourne cup

This year, the annual Melbourne Cup will be held on Tuesday, November 5 at the Flemington Racecourse. On the day itself, 24 horses will line-up to the final field in the barriers hoping to cross the 3200m race around the racetrack.

Numerous punting websites and even journalists continuously write about the horseracing event. Everyone in Victoria is involved in the event, especially the local restaurants and pubs. Hospitality businesses will surely boom from all the visitors coming to Melbourne to witness the Cup day and three more days of the carnival.

This year, it will be the 158th running of the race since its origins back in 1861. And just like in the previous years, the crowd is expected to reach more than 100,000 people. It will also be televised to an audience of around 650 million around the world.

Expected to last for approximately three and a half minutes, the Melbourne Cup is the ultimate test of strength, speed and endurance.

Get more detailed information about the Melbourne Cup and be a part of Australia’s most anticipated event that combines sports, entertainment, fashion and food – all in just four days!