1. INFORMATION COLLECTION AND USE

For a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to your name, phone number, email address and postal address.

The information that we collect may be used to contact or identify you, assess your suitability for employment or placement opportunities, provide requested services, administer applications and improve our services.

1.1 When you register with DBOS

When you register with dbos.com.au for any DBOS service, you may be asked to provide certain Personal Information so that we can process your application or provide the requested service.

Personal Information collected during the registration or application process may include, but is not limited to:

• Name
• Phone number
• Email address
• Home address
• Date of birth
• Civil status
• Gender
• Employment history
• Educational background
• Academic and professional qualifications
• Resume and employment-related information
• Other information relevant to assessing employment or placement opportunities

Where information requested by DBOS is marked as required, you must provide the requested Personal Information and agree to its processing for the purposes described in this Privacy Policy.

If you do not provide required Personal Information, or do not agree to its processing where consent is required, DBOS may be unable to provide relevant services to you or process your application.

1.2 WHY DO WE COLLECT INFORMATION?

DBOS may process your Personal Information for the following purposes:

1. To verify your identity.
2. To assess and verify your employability, skills, experience and qualifications.
3. To process services or applications requested by you.
4. To contact you regarding DBOS processes, applications or services.
5. To verify academic, employment and professional qualifications.
6. To identify and improve employment or placement opportunities for you and tailor relevant services.
7. To monitor and improve the performance of our website, systems and services.
8. To understand your information and communication needs in order to enhance and customise our services.
9. To conduct research, development and statistical analysis relating to our services, including identifying trends and developing or improving services.
10. To detect and prevent fraudulent, unlawful or inappropriate activity.
11. To administer recruitment, staffing, employment and related business processes.
12. To communicate with you regarding employment opportunities, applications, vacancies and other DBOS services.
13. To use technology, including automated tools and Artificial Intelligence (AI), where appropriate and lawful, to assist with the processing, organisation, analysis or management of information.

1.3 PROCESSING OF PERSONAL INFORMATION

DBOS may collect, use, store, process and disclose Personal Information where reasonably necessary for the purposes described in this Privacy Policy, where you have provided consent, where you would reasonably expect such processing, or where otherwise permitted or required by applicable law.

Where you do not provide Personal Information that is reasonably necessary for us to perform a requested service or process an application, DBOS may be unable to provide the relevant service or process your application.

You may contact DBOS using the details provided in this Privacy Policy if you have questions or concerns about how your Personal Information is processed.

1.4 USE OF PERSONAL INFORMATION

DBOS may use Personal Information for the following purposes:

1. Notifications about applications.
2. Application status updates.
3. Employment status updates.
4. Providing information about DBOS and available employment positions.
5. Sending HR, recruitment or company newsletters where permitted.
6. Identifying potential employment or placement opportunities.
7. Sharing relevant information with clients, prospective employers, service providers or other third parties where reasonably necessary for recruitment, employment or placement purposes and where permitted by applicable law.
8. Managing and improving our recruitment and staffing processes.
9. Using technology and automated tools, including AI systems, to assist with administrative, recruitment, communication, analytical and operational activities.

2. USE OF ARTIFICIAL INTELLIGENCE AND AUTOMATED TECHNOLOGIES

DBOS may use Artificial Intelligence (“AI”), machine learning, automation, data analytics and other technology platforms to assist with our business, recruitment, staffing, administrative, communication, marketing, analytical and operational activities.

These technologies may include AI-powered software, recruitment platforms, productivity tools, document processing systems, communication tools, analytics platforms, customer relationship management systems and other commercially available technology.

2.1 How AI may be used

Where appropriate and lawful, Personal Information may be processed using AI or automated technologies for purposes including:

• organising and categorising application or employment information;
• assisting with the review, summarisation or processing of resumes, applications and other documents;
• matching candidates with potential employment or placement opportunities;
• assisting with recruitment administration and workflow management;
• analysing information to improve recruitment and staffing processes;
• assisting with communication, content creation and customer service;
• identifying trends and generating business or operational insights;
• improving our website, systems, products and services;
• assisting employees with administrative and productivity tasks; and
• other purposes reasonably connected with the purposes described in this Privacy Policy.

2.2 AI service providers and platforms

In carrying out these activities, DBOS may use third-party AI platforms, software providers and technology service providers.

Depending on the service and how it is configured, information submitted to or processed through these platforms may be processed by the relevant technology provider on behalf of DBOS.

These providers may operate in Australia or overseas. Where Personal Information is disclosed to an overseas service provider, DBOS will take reasonable steps to manage the disclosure in accordance with applicable privacy laws and its obligations under the Australian Privacy Principles, where applicable.

2.3 Types of information that may be processed

Depending on the particular service or activity, information processed through AI or automated technologies may include information that you provide to DBOS, such as:

• your name and contact details;
• resume and employment history;
• educational and professional qualifications;
• information relating to skills and experience;
• application or recruitment information;
• correspondence and communications with DBOS;
• information contained in documents submitted to DBOS; and
• other information reasonably necessary for the relevant business or recruitment purpose.

DBOS will seek to minimise the amount of Personal Information provided to AI systems and will take reasonable steps to ensure that AI tools are used appropriately and securely.

2.4 AI does not replace human oversight

AI and automated technologies may assist DBOS employees and service providers, but their use does not necessarily mean that decisions relating to employment, recruitment or placement are made solely by AI.

Where AI or automated technology is used to assist with recruitment or employment-related processes, DBOS may apply human review and oversight where appropriate.

AI-generated or automated results may contain errors or inaccuracies. DBOS may therefore review, verify or validate information before relying on it for material recruitment, employment or business decisions.

2.5 AI platform data use

DBOS will select and configure AI and technology services having regard to privacy, security, confidentiality and data protection considerations.

Where practicable and appropriate, DBOS will use AI services that provide controls relating to the retention, security and use of Personal Information and will take reasonable steps to prevent Personal Information from being used for purposes that are inconsistent with this Privacy Policy.

DBOS does not intend to permit third-party AI providers to independently use Personal Information supplied by DBOS for unrelated purposes merely because the information has been processed through an AI system.

However, the handling of information by a third-party technology provider may also be subject to that provider’s own terms, privacy policy and technical configuration.

2.6 AI model training

Where DBOS uses an AI service, Personal Information may be processed by that service to provide the relevant functionality.

DBOS will take reasonable steps to determine whether the relevant AI service permits customer data to be used for model training, product improvement or similar purposes and, where appropriate, will use available privacy or data-control settings to restrict such use.

DBOS will not knowingly provide Personal Information to a public AI service for the purpose of training a publicly available AI model unless such use is permitted by applicable law and is consistent with this Privacy Policy.

3. LOG DATA

Whenever you visit our Service, we may collect information that your browser sends to us, known as Log Data.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type and version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

This information may be used to monitor website performance, identify technical issues, improve our website and services, analyse usage trends and maintain website security.

4. COOKIES

Cookies are files containing a small amount of data that are commonly used as anonymous unique identifiers. Cookies are sent to your browser from the website that you visit and stored on your computer’s hard drive.

Our website may use cookies and similar technologies to collect information and improve our Service.

You may have the option to accept or refuse certain cookies and may be notified when a cookie is being sent to your computer. If you choose to refuse cookies, some portions of our Service may not function correctly.

5. DISCLOSURE OF PERSONAL INFORMATION

DBOS may disclose Personal Information where reasonably necessary to provide our services, process applications, facilitate employment or placement opportunities, operate our business, comply with legal obligations or otherwise as permitted by applicable law.

Recipients may include:

• DBOS employees and authorised personnel;
• DBOS clients and prospective employers;
• recruitment and employment partners;
• professional advisers;
• technology and software providers;
• cloud storage and hosting providers;
• recruitment and applicant management platforms;
• communication and marketing service providers;
• AI and automated technology providers;
• analytics and security providers; and
• government, regulatory or law enforcement authorities where required or permitted by law.

Where third parties process Personal Information on behalf of DBOS, we will take reasonable steps to ensure appropriate privacy and security arrangements are in place.

6. SECURITY

We value your trust in providing us with your Personal Information and strive to use commercially reasonable means to protect it.

We may use appropriate technical, administrative and organisational safeguards to protect Personal Information against loss, misuse, unauthorised access, modification or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure or reliable, and we cannot guarantee the absolute security of your Personal Information.

7. RETENTION OF PERSONAL INFORMATION

DBOS will retain your Personal Information for the period reasonably necessary to fulfil the purposes set out in this Privacy Policy and for applicable legal, regulatory, contractual, accounting, employment, business or legitimate operational purposes.

When Personal Information is no longer reasonably required, DBOS will take reasonable steps to securely delete, destroy or de-identify it, subject to any legal or regulatory requirements requiring us to retain it.

8. YOUR OBLIGATIONS REGARDING YOUR PERSONAL INFORMATION

You are responsible for providing accurate, complete, current and non-misleading Personal Information to DBOS.

You should update your Personal Information when it becomes inaccurate, incomplete or out of date by contacting us through:

[email protected]

In some circumstances, you may provide DBOS with Personal Information about someone other than yourself.

If you do so, you should ensure that you have the authority or permission to provide that information and, where required, inform the relevant individual that you are providing their Personal Information to DBOS and direct them to this Privacy Policy at:

https://www.dbos.com.au/

9. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights to:

• request access to Personal Information DBOS holds about you;
• request correction of inaccurate, incomplete or out-of-date Personal Information;
• ask questions about how your Personal Information is collected, used or disclosed;
• raise concerns about our handling of your Personal Information; and
• withdraw consent where processing is based on consent, subject to applicable legal or contractual limitations.

Requests or enquiries should be directed to:

[email protected]

DBOS may need to verify your identity before processing an access, correction or other privacy request.

10. YOUR CONSENT

By using the DBOS website and submitting Personal Information to DBOS, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage and disclosure of your Personal Information as described in this Privacy Policy, to the extent consent is required by applicable law.

This includes, where applicable, the processing of Personal Information using third-party technology, automated systems and AI platforms for the purposes described in this Privacy Policy.

Where applicable law requires specific or additional consent for a particular type of processing, DBOS will seek that consent separately.

You may contact DBOS through [email protected] if you have questions about the processing of your Personal Information or wish to raise a privacy concern.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time to reflect changes to our business, services, technology, privacy practices or applicable laws.

We encourage you to review this page periodically for changes.

Any changes will become effective when the updated Privacy Policy is published on:

https://www.dbos.com.au/

Where required by applicable law, we will provide additional notice or obtain consent for material changes to the way we handle Personal Information.

12. CONTACT US

If you have any questions, concerns or suggestions about this Privacy Policy or the way DBOS handles your Personal Information, please contact us at:

Email: [email protected]
Website: https://www.dbos.com.au/