TERMS OF USE AGREEMENT

Last Updated: 11 September 2026

  1. Binding Agreement

1.1

This Terms of Use Agreement (“Agreement”) constitutes a binding agreement between you and JACSS Dynamic Business Outsourcing Solutions & Services, Inc. (“DBOS”, “we”, “us” or “our”).

By accessing or using dbos.com.au (the “Website”), you acknowledge that you have read, understood and agree to be bound by these Terms of Use, together with our Privacy Policy and any other policies or notices published on the Website.

You agree to use the Website at your own risk and in accordance with all applicable laws and regulations.

In the event of any inconsistency between these Terms of Use and any other Website content, these Terms of Use will prevail to the extent permitted by law.

1.2

DBOS may update or amend these Terms of Use from time to time for legal, regulatory, operational or business reasons, including to reflect changes to the Website, our services or our use of technology.

Any updated Terms of Use will be published on the Website with the relevant updated date. Your continued use of the Website after the updated Terms of Use have been published constitutes your acceptance of the revised Terms.

If you do not agree to any revised Terms, you should discontinue your use of the Website.

  1. Use of dbos.com.au

2.1

DBOS grants you a limited, non-exclusive, non-transferable and revocable right to access and use the Website for legitimate purposes, including:

  • making enquiries about DBOS services;
  • enquiring about employment opportunities;
  • submitting applications or information for recruitment purposes; and
  • accessing general information about DBOS.

2.2

You must not use the Website for any unlawful, fraudulent, abusive, misleading or unauthorised purpose.

2.3

Without limitation, you must not use the Website to:

2.3.1

Engage in or promote any unlawful activity, including libel, harassment, threats, obscene conduct or the distribution of unlawful or objectionable material.

2.3.2

Copy, reproduce, modify, distribute, republish or commercially exploit Website content without DBOS’s prior written permission, except where expressly permitted by law.

2.3.3

Intentionally interfere with, disrupt or impair another person’s use of the Website.

2.3.4

Store, reproduce or distribute copyrighted material belonging to another person without the necessary permission or legal authority.

2.3.5

Transmit any material that encourages conduct constituting a criminal offence or that otherwise breaches applicable laws, regulations or codes of practice.

  1. Acceptable Use

3.1

The Website may be used by:

3.1.1

Businesses seeking information about DBOS’s offshore staffing, outsourcing, recruitment, HR, IT, digital marketing, back-office or related services.

3.1.2

Individuals seeking employment or career opportunities with DBOS.

3.1.3

Individuals or businesses making legitimate general enquiries.

3.2

All users agree not to:

3.2.1

Violate or attempt to violate the security of the Website, its servers, systems or networks.

3.2.2

Reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or underlying technology of any part of the Website, except where permitted by law.

3.2.3

Impersonate another person, business or organisation, or access another person’s account, profile or information without authorisation.

3.2.4

Harass, threaten, intimidate or abuse DBOS, its employees, contractors, clients, applicants or other Website users.

3.2.5

Submit information that is knowingly false, misleading, fraudulent or materially incomplete.

3.2.6

Attempt to disrupt, overload, damage or interfere with any Website functionality, server, network or security mechanism.

3.2.7

Alter, manipulate or tamper with Website content or functionality without authorisation.

3.2.8

Use unauthorised email, telephone calls, automated systems or other communication methods to obtain confidential information or represent yourself as acting on behalf of DBOS.

3.2.9

Publish or transmit defamatory, racist, discriminatory, hateful, threatening, abusive, vulgar, obscene, pornographic or otherwise unlawful or offensive material.

3.2.10

Submit false, fraudulent or misleading documents, including resumes, qualifications, employment histories, references or professional profiles.

3.2.11

Flood, spam, scrape, crawl or otherwise make excessive automated requests to the Website or DBOS systems without prior written authorisation.

3.2.12

Use automated tools, bots, scripts or AI systems to access, collect, reproduce, analyse or repurpose Website content in a manner that is not authorised by DBOS or permitted by law.

  1. Artificial Intelligence and Automated Technologies

4.1 Use of AI Technologies

DBOS may use artificial intelligence (“AI”), machine learning, automation, generative AI and other automated technologies from time to time in connection with the Website and our business operations.

These technologies may be used for legitimate business purposes, including, but not limited to:

  • website functionality and optimisation;
  • customer and user support;
  • responding to enquiries;
  • communications and content generation;
  • data analysis and reporting;
  • recruitment and administrative support;
  • improving services and user experiences;
  • fraud, security and abuse detection;
  • workflow automation;
  • quality assurance; and
  • other legitimate business, operational or administrative purposes.

4.2 AI-Powered Features

Where the Website or any DBOS service uses an AI-powered chatbot, virtual assistant or other automated feature, DBOS will take reasonable steps to identify that you are interacting with an AI system where appropriate.

AI-generated responses are provided for general information and assistance only and may contain errors, omissions, inaccuracies or outdated information.

You should not rely solely on AI-generated information when making important decisions. Where appropriate, you should verify information with DBOS or another authoritative source.

4.3 Personal Information and AI

Where permitted by applicable privacy laws, information submitted to DBOS may be processed using AI or automated technologies where reasonably necessary for the purposes for which the information was collected, related business purposes, or other purposes permitted by law.

Depending on the nature of the information and the technology being used, information may be processed by third-party technology or AI service providers engaged by DBOS.

DBOS will take reasonable steps to ensure that the use of personal information in connection with AI and automated technologies is managed in accordance with applicable privacy laws and our Privacy Policy.

4.4 Third-Party AI Providers

DBOS may use third-party AI, cloud, software or technology providers to provide, operate, maintain or improve certain services and business processes.

Where information is provided to or processed by a third-party provider, that provider may process information on DBOS’s behalf and may be subject to its own privacy and security obligations and terms.

Where applicable, information may be processed or stored outside Australia or the Philippines. Further information about how DBOS collects, uses, stores and discloses personal information is provided in our Privacy Policy.

4.5 AI Training and Model Improvement

Unless otherwise stated in our Privacy Policy or expressly agreed with you, DBOS does not intend to use your personal information to independently train a publicly available third-party generative AI model.

However, information submitted to a third-party AI or technology provider may be processed in accordance with the contractual arrangements, privacy terms and settings applicable to that provider.

Where DBOS proposes to use personal information for an AI-related purpose that requires consent or additional notification under applicable law, DBOS will take appropriate steps to obtain that consent or provide the required notice.

4.6 Information You Submit to AI Tools

You should not submit sensitive, confidential, financial, security-related or other personal information to any publicly available AI tool through the Website unless DBOS expressly requests or permits you to do so.

If you voluntarily provide information to an AI-powered feature, you acknowledge that the information may be processed by the technology required to operate that feature, subject to applicable privacy laws and our Privacy Policy.

4.7 AI Accuracy and Human Review

AI systems can produce inaccurate, incomplete, biased or misleading information. AI-generated information may also be based on information that is incomplete or incorrectly interpreted.

Where AI is used in connection with DBOS business processes, DBOS may apply human review, verification or other safeguards where appropriate.

AI should not be regarded as the sole basis for decisions that may materially affect an individual unless appropriate safeguards and human oversight are applied.

4.8 Recruitment and Employment

Where AI or automated technologies are used in connection with recruitment, applications or employment-related processes, they may assist with administrative, organisational, screening or other recruitment-related functions.

The use of AI does not guarantee employment, an interview, selection or any other employment outcome.

DBOS may conduct human review and verification of information submitted by applicants and may request additional information where necessary.

Applicants should ensure that resumes, qualifications, employment histories, references and other information submitted to DBOS are accurate and complete.

4.9 AI-Generated Content

Some content published on the Website or through DBOS communications may be created, assisted or enhanced using AI or automated technologies.

DBOS may review and edit AI-assisted content before publication; however, DBOS does not guarantee that every AI-assisted or automated output will be completely accurate, current or error-free.

4.10 Your Responsibilities When Using AI

You must not use AI, automated tools, bots or similar technologies in connection with the Website to:

  • impersonate another person;
  • create fraudulent or misleading information;
  • submit false resumes, qualifications or employment records;
  • generate abusive, discriminatory, defamatory or unlawful content;
  • attempt to bypass Website security;
  • scrape or reproduce Website content without authorisation;
  • interfere with Website operations; or
  • otherwise breach these Terms of Use or applicable laws.
  1. General

5.1

The Website is owned and operated by JACSS Dynamic Business Outsourcing Solutions & Services, Inc.

5.2

For enquiries or concerns relating to the Website or these Terms of Use, you may contact DBOS at [email protected].

5.3

Notices to DBOS may be sent to:

JACSS Dynamic Business Outsourcing Solutions & Services, Inc.
Unit 606, 6th Floor, The Spark Place
P. Tuazon cor. 10th Ave.
Araneta Center, Cubao
Quezon City 1109
Philippines

5.4

Where appropriate, DBOS may send notices to the email address or other contact details provided by you, or to another address that DBOS reasonably determines to be appropriate.

  1. Intellectual Property

The DBOS Website, DBOS Content and all related rights, title and interest in the Website and its content are owned by DBOS or its licensors.

The Website and its content are protected by applicable intellectual property and copyright laws.

You may retrieve and display DBOS Content on a computer screen, store such content in electronic form for your own personal, non-commercial use, or print one copy of such content, provided that you retain all copyright, trademark and proprietary notices.

Except where expressly permitted by law or with DBOS’s prior written permission, you must not otherwise reproduce, modify, copy, distribute, publish, transmit, sell, license or commercially exploit any DBOS Content.

This restriction includes the use of Website content to create, train, fine-tune or develop an AI model, machine learning system, dataset or other automated system without DBOS’s prior written permission.

  1. Availability of the DBOS Website

Although DBOS aims to provide a reliable and high-quality Website and service, we do not guarantee that the Website will always meet your requirements or operate without interruption.

DBOS does not guarantee that:

  • the Website will always be available;
  • the Website will be completely fault-free or error-free;
  • information available through the Website will always be accurate, complete or current;
  • the Website or its servers will always be free from viruses or other harmful mechanisms; or
  • all Website functions or services will remain available indefinitely.

If you identify a fault or security issue with the Website, you should report it to DBOS and we will endeavour to address the issue within a reasonable period.

Access to the Website may occasionally be restricted or suspended for maintenance, repairs, security updates, upgrades or the introduction of new content, facilities or services.

  1. Disclaimers

To the maximum extent permitted by applicable law, DBOS will not be liable for loss, damage or disruption arising from:

  • interruption, suspension or termination of the Website or DBOS services;
  • inaccuracies, errors or omissions in Website content;
  • reliance on information provided through the Website;
  • third-party content, services or websites;
  • technical failures or security incidents beyond DBOS’s reasonable control; or
  • AI-generated or automated information that is inaccurate, incomplete or unsuitable for a particular purpose.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, warranty, right or remedy that cannot lawfully be excluded, restricted or modified under applicable law.

DBOS does not routinely exercise editorial control over third-party information, communications, submissions, postings or other material transmitted to or through the Website. However, DBOS reserves the right to remove, restrict or refuse any content that it reasonably considers to breach these Terms or applicable law.

  1. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless DBOS, its affiliates and their respective officers, directors, employees, contractors and agents from and against claims, actions, demands, liabilities, losses, damages, costs and reasonable legal or accounting fees arising from or relating to:

  • information, User Content or other material you submit to the Website;
  • your use of the Website or DBOS Content;
  • your misuse of AI, automated systems or Website functionality;
  • your breach of these Terms of Use; or
  • your violation of any applicable law or the rights of another person.

DBOS will provide you with reasonable notice of any claim, action or proceeding for which indemnification is sought, where reasonably practicable.

  1. Miscellaneous

10.1

You may not transfer or assign any of your rights or obligations under these Terms to another person without DBOS’s prior written consent.

DBOS may transfer or assign its rights and obligations under these Terms to another business or entity where DBOS reasonably believes that your rights will not be materially adversely affected.

10.2

If you breach these Terms and DBOS does not immediately enforce its rights, this does not constitute a waiver of those rights. DBOS may still enforce its rights or remedies at a later date.

10.3

DBOS will not be responsible for any failure or delay in performing its obligations where that failure or delay results from circumstances beyond its reasonable control.

10.4

If any provision of these Terms is found by a court or administrative body of competent jurisdiction to be invalid, unlawful or unenforceable, that provision will be severed or modified to the extent necessary, and the remaining provisions will continue in full force and effect.

10.5

These Terms should be read together with the DBOS Privacy Policy. Where the collection, use, storage or disclosure of personal information is concerned, the Privacy Policy provides additional information about how DBOS handles personal information.

By using the DBOS Website, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.