Hire an Offshore Insurance Claims Specialist | Save up to 70% on wage costs
Need expert support to manage growing insurance claims without increasing local headcount? Our offshore insurance claims specialists help insurance companies, brokers, and third-party administrators process claims faster, more accurately, and at significantly lower cost.
At DBOS, we provide highly trained Filipino insurance claims specialists who work as an extension of your in-house team — ensuring compliance, precision, and customer satisfaction at every stage of the claims cycle.
DBOS Pricing guide
Please note: Our services are available exclusively to clients located in Australia and New Zealand.
What Is an Offshore Insurance Claims Specialist?
An offshore insurance claims specialist is a remote professional who supports your business in reviewing, validating, and processing insurance claims from start to finish. These specialists work outside your country but are trained to handle local insurance processes and regulations, depending on your location.
They can assist with:
- Reviewing and verifying policyholder information
- Assessing and processing claims
- Coordinating with adjusters, providers, or legal teams
- Managing claims documentation and data entry
- Communicating with customers and stakeholders
- Ensuring compliance with industry standards
Why Hire an Offshore Insurance Claims Specialist?
✅ Cut Operational Costs
Reduce back-office expenses by up to 70% without compromising the quality of your claims handling.
✅ Improve Turnaround Times
Offshore claims specialists work efficiently and around your time zone to speed up claims resolution and reduce backlogs.
✅ Access Trained Talent
Our insurance claims specialists are experienced in U.S., Australian, and New Zealand insurance systems and trained in using major claims management software.
✅ Scale with Ease
Easily scale your claims support team during peak seasons or policy growth — without the complexities of local hiring.
Our Offshore Claims Specialists Can Support:
- Health Insurance Claims
- Life Insurance Claims
- Auto & Property Claims
- Workers’ Compensation Claims
- Travel and Commercial Insurance Claims
Whether you need end-to-end claims processing or support with specific administrative tasks, our team can tailor a solution to meet your needs. We go beyond staffing — we become your strategic outsourcing partner.
Building your offshore team
What our partners say about us
We’ve had the pleasure of partnering with DBOS for over three years now, and the experience has been nothing short of exceptional. The team they’ve assembled in the Philippines has played a pivotal role in our ongoing success. Their professionalism, dedication, and expertise have surpassed our expectations, and we’re grateful for their invaluable contributions to our business. Thank you, DBOS, for your unwavering support and commitment!
CarCoop
The best thing about DBOS is that they LISTEN! They fully learn the requirements needed by us and then execute their search. The candidates they have resourced for us have been outstanding and I believe we have hired 90% of candidates presented to us. Great communication and highly professional. I certainly recommend them as they DELIVER.
Simon Suter
My attitude has changed dramatically and it is the claims team that turned me around. Their knowledge and skills continue to increase. Great job Jacqui and DBOS!
Amanda Fitzimmons
I am so impressed with DBOS and the team I have the privilege to work with on a daily basis. Professional, can-do, positive, happy and overall awesome.
Richard Kay
Fantastic company! We love the team DBOS has recruited for us, they have made such a positive impact in our workflow. 10/10
Poco Posy
The DBOS team are invested in helping PD achieve business outcomes that drive profitable growth and have a genuine desire to see us succeed as a fast-growing, low-cost car insurer. This alignment makes it a very sustainable business partnership.
Simon Lindsay
The team at DBOS are sensational! They have been able to assist me with the growth of my company and have also suggested ideas that can cut my admin costs. I highly recommend considering DBOS for any outsourcing services your company may have. I’m using them for graphic design and web design. It’s an asset to have people there on the floor to manage my team.
Rob Escudero
DBOS has been a transformation to our business. The team have been fantastic from the start of the process and all the way through. Jacqui has been without a doubt the driver of this. She qualifies exactly what you need and want and will work with you the best possible candidates to assist your business. Recruitment is an integral part of every business. Sometimes it’s not just about the skill set, it is about the people. The entire process has been seamless. Everyone is supportive from the DBOS team and they have certainly provided us with 100% dedication to our business.
Stacey Antal
We’ve been with DBOS for almost a year now and they continue to deliver outstanding support and service. We started with just two staff and have now grown to eight with more growth plans in the future. They keep getting better at what they do and they genuinely care about our staff and our business. We definitely chose the right outsourcing partner.
Shaun Musa
I highly recommend dealing with the team at DBOS for your outsourcing needs. We were looking for an app developer for our startup and the DBOS team found a great candidate for us to interview. We hired him and he has been great, exceeding all expectations. DBOS are very professional and I can trust our new developer is being looked after as a remote member of our team.
Gene Dower
It’s a pleasure working with DBOS. Their head office team are efficient and effective communicators who truly support the delicate process of outsourcing a team. They work together with you to select the right team members and then provide ongoing support and management. They have made the transition for our business much easier.
Kelly Jamieson
After searching high and low for a BPO that could deliver what they promised, we found Jacqui and DBOS. The attention to detail and clear proactive communication is 2nd to none. We currently have six staff and scaling that 5x this year. Highly recommended!!
Michael Speight
DBOS are hands down the winner when it comes to one on one service! Far from your typical BPO, DBOS will put the right people in place to give you actual team members. I highly recommend Jacqui and her skilled entourage to deliver you an outstanding outsourcing solution for your organisation.
Roo Wright
