Need expert support to manage growing insurance claims without increasing local headcount? Our offshore insurance claims specialists help insurance companies, brokers, and third-party administrators process claims faster, more accurately, and at significantly lower cost.
At DBOS, we provide highly trained Filipino insurance claims specialists who work as an extension of your in-house team — ensuring compliance, precision, and customer satisfaction at every stage of the claims cycle.
An offshore insurance claims specialist is a remote professional who supports your business in reviewing, validating, and processing insurance claims from start to finish. These specialists work outside your country but are trained to handle local insurance processes and regulations, depending on your location.
They can assist with:
Reduce back-office expenses by up to 70% without compromising the quality of your claims handling.
Offshore claims specialists work efficiently and around your time zone to speed up claims resolution and reduce backlogs.
Our insurance claims specialists are experienced in U.S., Australian, and New Zealand insurance systems and trained in using major claims management software.
Easily scale your claims support team during peak seasons or policy growth — without the complexities of local hiring.
Whether you need end-to-end claims processing or support with specific administrative tasks, our team can tailor a solution to meet your needs. We go beyond staffing — we become your strategic outsourcing partner.
1
Our job is to help your business go to the next level through our offshore staffing solutions. Based on your current situation and future goals, we will help you determine if offshore staffing is the right fit for your business and pay close attention to the financial considerations.
2
Once we’ve identified the specific needs of your business, our team will customise a solution and provide a transparent and detailed quotation for your review and approval.
3
The searching and sourcing of talents begin. Leave it to us to find the most suitable candidates for each role guaranteed to be assets to your business. All with the right qualifications, excellent English communication skill and the right attitude.
4
Our team coordinates every step of your offshore team’s setup—from employment and IT to workspaces and training. We will work together seamlessly and consistently to ensure the proper transition for all stakeholders.
5
Your new dedicated offshore team jumps into action and regularly updates you on their progress. You can now focus on the more essential aspects of your business at ease, knowing your new team is well supported and cared for by DBOS.
CLIENT SUCCESS STORIES
The best thing about DBOS is that they LISTEN! They fully learn the requirements needed by us and then execute their search. The candidates they have resourced for us have been outstanding and I believe we have hired 90% of candidates presented to us. Great communication and highly professional. I certainly recommend them as they DELIVER.
Chief Executive Officer
Having been given an opportunity to connect and collaborate with DBOS to elevate our company, has allowed us to expand our diversity, experiences and training, thus providing vast assistance at a grassroots level. The on-boarding, training, communicating and standard of excellence as provided by DBOS is world class, holding a high standard of expectation of its performance for its stakeholders. The inclusion of clients along with its staff has been very enjoyable having experiences first hand the hospitality, professionalism and genuine interest of understanding our company’s core focus and requirements. The team are very friendly, reliable, customer focused and with a mindset of reaching client goals and expectations. I cannot thank the DBOS team enough for their dedication in assisting Harveys towing to grow so rapidly with the best in the business. I am very much looking forward to continuing our client connection and seeing what advancements we will reach together.
Accident Response Coordinator
Over the past 2 years, you have been a genuine partner in helping us build and grow our team in the Philippines the right way. What started small has turned into rapid, meaningful growth for our business and an incredible team we’re proud of. DBOS haven’t just supported us, they’ve guided us, challenged us, and made sure we’ve approached outsourcing properly from day one. That kind of partnership is hard to find. Couldn’t have done it without them. Here’s to what we’ve built so far and what’s still ahead.
IT & Fleet Manager