The BPO industry steadily grows every year, as more and more companies choose to outsource. As previously discussed, BPO companies have contributed so much to the development of countries that it has positively affected the global economy. But what does a BPO company really do and how does it work? …
Building a sustainable startup business from the ground up is no easy task. Even after you overcome all preliminary hurdles, your company is sure to face harder challenges along the way. At that point, the difference between success and failure lies in your ability to adapt. Outsourcing is lauded to be a great option in surviving these challenges, especially for a small business looking to grow or expand. In this article, we will enumerate some of the signs that you might need to outsource in order to help your business thrive. …
Though there have been predictions about AI advancing to a point where it could replace people in certain jobs, the BPO industry is confident that this will not be the case for outsourcing organizations. Instead, call centres around the globe are using technological advancements to enhance employee performance by equipping offshore staff members with new tools. Jojo Uligan, President of Contact Center Association of the Philippines, has this to say about the topic: “Machines are not taking over yet. We don’t see that scenario. We’re very optimistic.”
Through combining the power of these new machines and the “human touch” offered by call centre employees, Philippines is in close competition with India when it comes to being the world’s outsourcing capital.
To learn more about how BPOs are using AI and new technology to improve the strengths of outsourcing, click here.
As an entrepreneur, you already got through the preliminary process of setting up a sustainable business, but now comes the hard part: maintaining your stride and growing it. We’re sure your curiosity about business process outsourcing has led you all the way to this article, so we’re going to list down a few crucial aspects to consider before you jump on board the offshoring train. …
3 Important Things Startups Should Know Before They OutsourceRead More »
The BPO (Business Process Outsourcing) industry has changed ever since it was first introduced around the late 80’s. In the following decade after companies have discovered its benefits, more and more enterprises shifted focus towards cost-effective measures and outsourced necessary business processes. Up until today, the BPO Industry continues to grow and increase in demand, serving as a catalyst for dramatic changes in the global economy. …
When people think of outsourcing, the first thing that comes to mind is business processes. However, CNBC reports that there are at least 10 personal tasks that people commonly outsource through apps like TaskRabbit or Fiverr.
Susan Johnston Taylor writes:
“Outsourcing makes sense from a dollars and cents perspective, if somebody doing that task for you is cheaper hourly than it would be for you to do it yourself,” says Leah Ingram, money-saving expert and author of “The Complete Guide to Paying for College.” Say you’re a consultant who bills clients at $150 an hour. At first blush, you might have a hard time justifying a housecleaner who charges $100 an hour. But as Ingram points out, “You could be better off spending that time earning money that will end up equaling more in the long run.”
To learn more about small tasks you can outsource, click here to read the full article.