Outsourcing in the Philippines

company

3 Things You Must Do So Your Company Thrives

Whether you’re a startup, or a growing company, getting tons of advice from people on the same field helps. Although not all advice can guarantee immediate success, they will be vital for the growth of your business.

So, as you’re battling with important decisions that could impact you as an entrepreneur, know the reasons why offshore staffing in the Philippines is thriving.

Upgrade your business plan

Before diving into the business realm, a business plan is one of the first things that you should have prepared. It will serve as your guide throughout the life of your business. But, how would you exactly upgrade your business plan?

Conduct market research. Conducting market research can help you identify the problem areas in your business. Especially, when you wanted to upgrade your business plan. Also, as trends change almost every single day, getting to know more about them will hugely help your business in the long run.

Bring in the pros. When you’ve done your own market research, bringing in someone who can interpret it further would be the best move. As there is no better solution than to get help from industry experts. Although their services are quite expensive, having them interpret the latest trends and help you come up with the best solutions will be crucial for your business upgrade.

Connect with other businesses

If you think that you can run your company alone, then you surely are mistaken. Like any other businesses, the life of all companies is its connections. Maintaining these good-natured associations could lead to supportive business partnerships in the future.

Give them credit for what they excel at. Even though your competitors offer the same services and products, you still have your specialisations. And if you see them excelling on a certain field, genuinely send them a congratulatory message. Who knows? It could probably be reciprocated which can lead to an exceptional partnership in the future.

Hire the right team

Your employees are the foundation of your company. Without them, your operations will be put to a halt, and worst your business could be down for a while.

You have to be very patient for it could take a while, and also remain proactive in looking out for them.

Look for the talented and experienced.  You can never be wrong with the talented and experienced team for your business. Since they have the utmost knowledge on their field, success is already guaranteed.

Employ the hardworking and willing to learn. People who are hardworking and willing to learn are open to all possibilities. They don’t limit themselves to one or two skills and are always on the go.

Keeping both of these people would create a huge impact on your business in the long run.

Takeaway

All other companies are just the same. It thrives when it is properly handled and managed by the right people. Meanwhile, businesses who choose offshore staffing help their companies thrive even more. Not only it helps with the cost-saving finances, but also faster workaround and time utilisation. This business strategy has helped numerous companies focus more on their core competencies that lead to immediate growth. A lot of countries all over the world offer these services including the Philippines.

Dynamic Business Outsourcing Solutions is one of these Australian-owned offshore staffing companies in the Philippines that can help your business save up to 70% on wage costs! Reach us today and get a free consultation with our CEO/Founder!

 

back office

Everything You Need to Know About Back Office Outsourcing

Running a business means overseeing all of its functions. These functions are commonly divided into two categories: the front office, which handles all processes that serve as the façade of your company; and the back-office which is responsible for administration and support functions.

Usually, large enterprises build their back-office away from where the front is. On the other hand, small businesses often utilise their few employees and ask them to multi-task to save on labour costs. However, making an employee do one too many jobs can compromise the quality of their outputs. 

In order to effectively cut costs on labour and other expenses, companies have resorted to back-office outsourcing.

filipinisms

How to Deal with Filipinisms

Have you ever heard of the word “Filipinisms”? Sounds bizarre, right? The truth is even if you’re unfamiliar with the term, chances are, you have already used a few phrases that you never reckoned to be wrong.

What are Filipinisms?

Filipinisms is a ‘coined terminology’ for loosely translated English phrases that are used by most Filipinos. It could be used during an informal conversation but with business-related communication, it can cause unanticipated misunderstandings.

Most Filipinos are quite proficient in English since it has become a prerequisite in both work and school. It is used in almost every day, and in different situations. Thus, resulting in most Filipinos to be accustomed to the language. However, a few grammatical errors here and there cannot be avoided no matter how professional it sounds.

To further get familiar with the phrase, here are a few Filipinisms and its correct usage:

filipinisms

These are only a few of the most common phrases that don’t sound all wrong until it was looked closely by a grammar nazi.

Unusually, Filipinos have their own way of adding a personal touch to every language. And if there’s American and British English, the Philippines has also the Philippine English. These terms are commonly used in casual conversations and have become a huge part of the country’s English-speaking habit. It is not entirely unrepairable because habits can be changed over time.

In business-related matters, these Filipinisms is intolerable because it can cause miscommunication, especially with foreign clients. It is also some native English speaker’s pet peeve as they sometimes find it hard to understand the message being conveyed.

Practice makes perfect

What could be a better way to improve your English-speaking skills than to keep on practising? Enhancing your language skills would help you in many areas, most especially because English is a universal tongue. Mastering it might be a little far-fetched but frequent usage of the perfect grammar and pronunciation could get you a long way.

Regular reading and watching English movies are also some effective tips to further develop your vocabulary. Sometimes, exposing yourself to anything that might help strengthen your English skills is effective.

Fields that require a proper command in English

Most jobs nowadays, regardless if it is a voice account or not, requires good English-speaking skills. The offshore staffing industry in the Philippines expects the outsourced customer support agents to be fluent in English. It is both a requisite and an emphasis on the nature of their job.

Filipinisms can be used in a few situations excluding the formal or business-related ones. However, continuously using it in daily conversations can cause too much familiarity that might not be modified. So, this loosely translated English phrases called “Filipinisms” should be recognised and corrected earlier.

offshore staffing

Reasons Why Offshore Staffing in the Philippines Thrive

Compared to its neighbouring countries, the Philippines is one of the most popular when it comes to offshore staffing. A number of foreign companies, especially Australians choose to outsource to the Philippines for a very long time.

The offshore staffing industry started in the early 2000s. Countries like India, China, Thailand, Indonesia, and the Philippines have become favoured outsourcing destinations by more Australian companies. Now, businesses such as Salmat, Telstra, Macquarie and a lot more have ventured to the offshore staffing business.

But why do these companies choose the Philippines out of all the countries out there? Here are some of the reasons why:

content outsourcing

What are the 5Ws and One H of Content Outsourcing?

One of the biggest hurdles in writing compelling content on a regular basis is coming up with new ideas every time. All while trying to keep the quality high and the content evergreen. That is probably why most entrepreneurs are leaning on content outsourcing.

Know how to effectively outsource your content creation by familiarising yourself with the 5 Ws and 1 H of content outsourcing.

content outsourcing

1.  WHO: Choose the best-suited content writer.

Be specific about the skills that you’re looking for in a writer because they are not all alike. They have different writing styles and preferences that can only be applied in a certain field. On the other hand, there are also flexible writers who can perfect a variety of styles and tones. Whichever you might be looking for, evaluating the candidate should be a must.

Review through samples and feedbacks:

Ask the candidates to send a writing portfolio or get a hold of the online blog that they maintain. If possible, you should also look up for previous client feedbacks that can solidify their ability to provide quality content. Ultimately, professional writers would at least have writing samples and bylined contents from previous writing gigs.

Look for specialty writers:

If you wanted to be sure that you’ll get a writer who focuses on your field of work, then look for a specialty writer. Specialty writers are those who practise only on a single field. Some of them include technical writers, medical writers, business writers, and so much more. Hiring a specialty writer for your business would no longer require training. Also, you’ll be more confident about their output because writing about it, is what they do best.

2. WHAT: Identify which content to outsource.

Everything you do for your business requires content. If you have a website, then you should know that it will be of no use without any kind of content. It does the same for online marketing. Somehow, the written words always get involved. Now, when it comes to outsourcing, there are various contents that could be handled by a professional writer:

  • Blog posts
  • Social media updates
  • Guest blogging
  • Website content
  • Scriptwriting

Decide on which kinds of content will you be needing for your business.

3. WHEN: Get your plan ready and set the starting date.

Content outsourcing is more than just finding the best-suited writers for your business. That’s not even half of the actual work. In order to execute the whole process, you might need a managerial staff to overlook your writers and their output. Otherwise, you’ll be the one to handle it all, which means it’ll all pile up on your hands.

Designate a manager for your writers:

If you’re planning to build a team of writers, it is best to place someone who will oversee the quality of work and make sure that the deadlines are met. Most of the time, a marketing manager or an editor often are the best people for this kind of job.

Create a strategic workflow:

Just like the start of any process, there should be a definite content plan to ensure that everything will be right on track. The strategic workflow should include a brief template, writing guidelines, deadlines for drafts, editing, and turnaround times.

4. WHERE: Start looking for content writers in the right place.

Once you confirmed the whole plan for your content outsourcing, you can now start looking for professional writers. Now, you have different options for that. You can choose to post job ads, ask referrals from your friends and other connections. Another option is to reach out with an outsourcing company in the Philippines who can provide you with perfect staff – for a fraction of the cost.

5. WHY: Define the benefits of outsourcing.

When you’re just getting started in outsourcing, doubt always comes next. But for businesses who have relied on outsourcing for a very long time, it really was a huge relief. They proved that it is a worthwhile investment that will get even better as time passes. So, before jumping off on the opportunity, first, you must know what it is about and how will it help your business.

6. HOW: Partner with a dependable outsourcing company.

If you are already 100% sure about outsourcing your content creation, it is now time to find a reliable outsourcing partner. Selecting the most capable company who has a good track record in offshore digital marketing is like finding a needle in a haystack.

To help you decide, read this list of factors to consider before choosing an outsourcing partner.

Selecting a company to handle your content outsourcing services is not an overnight decision. You have to choose wisely because it will eventually play a significant role in your business’ success.

We here at the Dynamic Business Outsourcing Solutions (DBOS) deeply values the importance of content and understand the part it plays for business growth. Reach us today and get a free consultation with Jacqui, our CEO/Founder.

outsourced staff

Benefits of Hiring Outsourced Staff

Ever since communication has been improved by the internet, connecting with people from around the world became a lot easier. So, businesses especially startups take the chance to get a hold of the global talents. Some of them, if not all, started to hire an outsourced staff.

Most startup businesses practise a famous method that has been proven effective by other successful companies to hire outsourced staff. That method is also known as, offshoring.

Offshoring or offshore staffing is pursued by numerous successful companies from the start. This approach has helped them save a good amount of capital that aided their company to grow and develop.

Up until today, most startup businesses use this strategy as it always guarantees good results when properly implemented.

Learn more about how hiring an outsourced staff is the best for your startup business:

Cost-effective but with high-quality output

Hiring an outsourced staff would be an economical approach for the employer. As a startup, they have to find a way to both achieve spending lesser expenses but quality output. And the best plan that guarantees to achieve both goals is none other than, outsourcing. This would allow the employer not to hire an in-house staff which is more expensive. Their goal is to save a huge chunk of money and use it for future plans of expanding the business. With outsourcing, startup businesses no longer have to rent an office space and buy a full equipment set-up for a single position.

All you have to do is find a reliable and trustworthy outsourcing company that could accommodate your needs and achieve your expectations.

Access to global skills and perspectives

Having people from different countries on your team enhance the cultural adaptability of your company. This kind of exposure would be useful as you are planning to reach a wider audience. It also allows you to further improve your understanding of their unique approach and solution to various situations. Their perspectives could also give you a fuller look into what is the real issue and how to properly address it.

So, if you’re planning to hire high-quality talent but do not want to risk breaking the bank, outsourcing in the Philippines would be a good choice.

People working round-the-clock

As you gain access to talents around the world, you’d get to pick someone on a different time zone. So, production never stops. Your hired outsourced people can work on anything at all hours of the day. However, to reach the goal, having people in different time zones require careful scheduling. With proper planning, constant communication, and task allocations, this could create a great impact on a startup company in the long run.

Hiring an outsourced staff is a huge decision for your startup business. But, choosing an outsourcing company to help your business through success could get tricky. There are a huge number of companies in the same field, but not all work the same. Do some background research and make sure that your company of choice sits well with your expectations.

We here at DBOS is dedicated to helping you grow your business, that is our utmost concern. From offshore digital marketing, back-office services, IT outsourcing, up to customer support services, we can be of great support for your business!

To learn more, contact DBOS for a FREE consultation today!