outsourcing Philippines

outsourcing statistics

Outsourcing Statistics to Guide Your Business Decisions

Offshoring in the Philippines, Outsourcing in the Philippines / By

The power of outsourcing has long been proven to be one of the most effective business strategies. Small and medium businesses trusted this exemplary approach to help their businesses grow. To convince themselves, most startup entrepreneurs also refer to various outsourcing statistics before deciding whether to jump into this game plan or not.

Outsourcing is a great way to reduce your wage costs, tap a huge pool of the best talents, and get your business running 24/7. If the nature of your business allows, pick your outsourced team/staff from a different time zone and take is an advantage so you’ll have someone working for you around the clock.

Offshore staffing companies offer various back-office services, offshore digital marketing, IT outsourcing, and outsourced customer support services.

Now, numbers don’t lie.

The infographic below contains the latest figures and facts about the global outsourcing industry based on combined comprehensive surveys.

outsourcing statistics

Outsourcing companies are found all over the world. But, some of the most sought after are found in Asia. One of these is the Philippines, also known as the “Outsourcing Hub of Asia”. With its low-cost services but guaranteed high-quality output, the country became home to numerous foreign outsourcing companies who wish to expand their business.

Among the countless offshore staffing companies in Manila is DBOS, a fast-growing Australian-owned company that offers exemplary talents for cost-effective prices.

Reduce your wage costs up to 70% with DBOS and get a free consultation from our very own CEO/Founder!

company

3 Things You Must Do So Your Company Thrives

Offshoring in the Philippines, Outsourcing in the Philippines / By

Whether you’re a startup, or a growing company, getting tons of advice from people on the same field helps. Although not all advice can guarantee immediate success, they will be vital for the growth of your business.

So, as you’re battling with important decisions that could impact you as an entrepreneur, know the reasons why offshore staffing in the Philippines is thriving.

Upgrade your business plan

Before diving into the business realm, a business plan is one of the first things that you should have prepared. It will serve as your guide throughout the life of your business. But, how would you exactly upgrade your business plan?

Conduct market research. Conducting market research can help you identify the problem areas in your business. Especially, when you wanted to upgrade your business plan. Also, as trends change almost every single day, getting to know more about them will hugely help your business in the long run.

Bring in the pros. When you’ve done your own market research, bringing in someone who can interpret it further would be the best move. As there is no better solution than to get help from industry experts. Although their services are quite expensive, having them interpret the latest trends and help you come up with the best solutions will be crucial for your business upgrade.

Connect with other businesses

If you think that you can run your company alone, then you surely are mistaken. Like any other businesses, the life of all companies is its connections. Maintaining these good-natured associations could lead to supportive business partnerships in the future.

Give them credit for what they excel at. Even though your competitors offer the same services and products, you still have your specialisations. And if you see them excelling on a certain field, genuinely send them a congratulatory message. Who knows? It could probably be reciprocated which can lead to an exceptional partnership in the future.

Hire the right team

Your employees are the foundation of your company. Without them, your operations will be put to a halt, and worst your business could be down for a while.

You have to be very patient for it could take a while, and also remain proactive in looking out for them.

Look for the talented and experienced.  You can never be wrong with the talented and experienced team for your business. Since they have the utmost knowledge on their field, success is already guaranteed.

Employ the hardworking and willing to learn. People who are hardworking and willing to learn are open to all possibilities. They don’t limit themselves to one or two skills and are always on the go.

Keeping both of these people would create a huge impact on your business in the long run.

Takeaway

All other companies are just the same. It thrives when it is properly handled and managed by the right people. Meanwhile, businesses who choose offshore staffing help their companies thrive even more. Not only it helps with the cost-saving finances, but also faster workaround and time utilisation. This business strategy has helped numerous companies focus more on their core competencies that lead to immediate growth. A lot of countries all over the world offer these services including the Philippines.

Dynamic Business Outsourcing Solutions is one of these Australian-owned offshore staffing companies in the Philippines that can help your business save up to 70% on wage costs! Reach us today and get a free consultation with our CEO/Founder!

 

filipinisms

How to Deal with Filipinisms

Offshoring in the Philippines, Outsourcing in the Philippines / By

Have you ever heard of the word “Filipinisms”? Sounds bizarre, right? The truth is even if you’re unfamiliar with the term, chances are, you have already used a few phrases that you never reckoned to be wrong.

What are Filipinisms?

Filipinisms is a ‘coined terminology’ for loosely translated English phrases that are used by most Filipinos. It could be used during an informal conversation but with business-related communication, it can cause unanticipated misunderstandings.

Most Filipinos are quite proficient in English since it has become a prerequisite in both work and school. It is used in almost every day, and in different situations. Thus, resulting in most Filipinos to be accustomed to the language. However, a few grammatical errors here and there cannot be avoided no matter how professional it sounds.

To further get familiar with the phrase, here are a few Filipinisms and its correct usage:

filipinisms

These are only a few of the most common phrases that don’t sound all wrong until it was looked closely by a grammar nazi.

Unusually, Filipinos have their own way of adding a personal touch to every language. And if there’s American and British English, the Philippines has also the Philippine English. These terms are commonly used in casual conversations and have become a huge part of the country’s English-speaking habit. It is not entirely unrepairable because habits can be changed over time.

In business-related matters, these Filipinisms is intolerable because it can cause miscommunication, especially with foreign clients. It is also some native English speaker’s pet peeve as they sometimes find it hard to understand the message being conveyed.

Practice makes perfect

What could be a better way to improve your English-speaking skills than to keep on practising? Enhancing your language skills would help you in many areas, most especially because English is a universal tongue. Mastering it might be a little far-fetched but frequent usage of the perfect grammar and pronunciation could get you a long way.

Regular reading and watching English movies are also some effective tips to further develop your vocabulary. Sometimes, exposing yourself to anything that might help strengthen your English skills is effective.

Fields that require a proper command in English

Most jobs nowadays, regardless if it is a voice account or not, requires good English-speaking skills. The offshore staffing industry in the Philippines expects the outsourced customer support agents to be fluent in English. It is both a requisite and an emphasis on the nature of their job.

Filipinisms can be used in a few situations excluding the formal or business-related ones. However, continuously using it in daily conversations can cause too much familiarity that might not be modified. So, this loosely translated English phrases called “Filipinisms” should be recognised and corrected earlier.

offshore staffing

Reasons Why Offshore Staffing in the Philippines Thrive

Offshoring in the Philippines, Outsourcing in the Philippines / By

Compared to its neighbouring countries, the Philippines is one of the most popular when it comes to offshore staffing. A number of foreign companies, especially Australians choose to outsource to the Philippines for a very long time.

The offshore staffing industry started in the early 2000s. Countries like India, China, Thailand, Indonesia, and the Philippines have become favoured outsourcing destinations by more Australian companies. Now, businesses such as Salmat, Telstra, Macquarie and a lot more have ventured to the offshore staffing business.

But why do these companies choose the Philippines out of all the countries out there? Here are some of the reasons why:

…

Reasons Why Offshore Staffing in the Philippines ThriveRead More »

outsourced staff

Benefits of Hiring Outsourced Staff

Offshoring in the Philippines, Outsourcing in the Philippines / By

Ever since communication has been improved by the internet, connecting with people from around the world became a lot easier. So, businesses especially startups take the chance to get a hold of the global talents. Some of them, if not all, started to hire an outsourced staff.

Most startup businesses practise a famous method that has been proven effective by other successful companies to hire outsourced staff. That method is also known as, offshoring.

Offshoring or offshore staffing is pursued by numerous successful companies from the start. This approach has helped them save a good amount of capital that aided their company to grow and develop.

Up until today, most startup businesses use this strategy as it always guarantees good results when properly implemented.

Learn more about how hiring an outsourced staff is the best for your startup business:

Cost-effective but with high-quality output

Hiring an outsourced staff would be an economical approach for the employer. As a startup, they have to find a way to both achieve spending lesser expenses but quality output. And the best plan that guarantees to achieve both goals is none other than, outsourcing. This would allow the employer not to hire an in-house staff which is more expensive. Their goal is to save a huge chunk of money and use it for future plans of expanding the business. With outsourcing, startup businesses no longer have to rent an office space and buy a full equipment set-up for a single position.

All you have to do is find a reliable and trustworthy outsourcing company that could accommodate your needs and achieve your expectations.

Access to global skills and perspectives

Having people from different countries on your team enhance the cultural adaptability of your company. This kind of exposure would be useful as you are planning to reach a wider audience. It also allows you to further improve your understanding of their unique approach and solution to various situations. Their perspectives could also give you a fuller look into what is the real issue and how to properly address it.

So, if you’re planning to hire high-quality talent but do not want to risk breaking the bank, outsourcing in the Philippines would be a good choice.

People working round-the-clock

As you gain access to talents around the world, you’d get to pick someone on a different time zone. So, production never stops. Your hired outsourced people can work on anything at all hours of the day. However, to reach the goal, having people in different time zones require careful scheduling. With proper planning, constant communication, and task allocations, this could create a great impact on a startup company in the long run.

Hiring an outsourced staff is a huge decision for your startup business. But, choosing an outsourcing company to help your business through success could get tricky. There are a huge number of companies in the same field, but not all work the same. Do some background research and make sure that your company of choice sits well with your expectations.

We here at DBOS is dedicated to helping you grow your business, that is our utmost concern. From offshore digital marketing, back-office services, IT outsourcing, up to customer support services, we can be of great support for your business!

To learn more, contact DBOS for a FREE consultation today!

diversity

Ways to Promote Inclusion and Diversity at Work

Featured, Human Resources / By

Cultivating a culture of inclusion and diversity is one of the best ways to develop open-mindedness at work. It also makes the workplace a personally enriching environment for clients and employees.

Unlike before, most companies nowadays promote a working environment that supports all employees regardless of their gender identity and/or sexual orientation.

Supporting inclusion and diversity at work also impacts the way an organisation operates. So, more and more companies encourage equal opportunities and recognition for everyone.

According to the latest research, 91% of Fortune 500 companies believe that their LGBT employees bring fresh and unique ideas to the organisation.

Despite that, some companies are still wondering about various ways to properly foster inclusion and diversity at work.

 

diversity

Here are the most suggested ways on how to successfully achieve it:

Introduce inclusion and diversity to employees

In order for inclusion and diversity to be seen as a positive aspect of the work culture, it needs to be well-managed and nurtured. Help the employees understand its value for the long term wellbeing of the company. Communicate with the employees and justify why the company cares about inclusion and diversity that much.

Disseminate unconscious biases

Building awareness is the first step to achieving real change. Help your employees understand the impact of unconscious bias on every individual so they’d learn how to avoid it. Address it and encourage employees to review, question, and analyse their personal unconscious biases. Doing this will help promote equality in the long run.

Convert all job descriptions to gender-neutral language

Check your job description page and convert the content into a gender-neutral language. Only use pronouns such as ‘he, she, or they’. Changing it will help deliver a stronger message to your applicants. This will also help in opening equal opportunities for all candidates regardless of their gender identity. As long as they would pass all the required examinations.

Provide learning & development workshops

Offer the same opportunities for all employees to expand their skills like communication and empathy. Provide them with an equal chance to enhance their intelligence and be more open-minded about things that matter.

Listen to your employees

Give all your employees the same right to be heard. Listen to their concerns, ideas, and suggestions from time to time. You might be surprised by how unique their opinions are.

There are a lot of other ways to promote inclusion and diversity at work aside from those mentioned above. Speaking of which, the booming industry of outsourcing in the Philippines is one of the most concerned since it can relate a lot.

Now, we here at DBOS supports the culture of inclusion and diversity in all fields of business. We value the importance of a harmonious and accepting work environment that strengthens the confidence of all our employees. But, we encourage them to pursue their passion and extend their skills and knowledge through continuous hard work.

Be a part of our growing family! Check out our career opportunities and see what fits you best!