Hire a Collection Specialists
Collections specialist collects payments and resolves overdue bills from the individuals or businesses liable for the debt. They must locate clients responsible for unpaid bills and set up acceptable repayment terms to preserve the financial assets of their employer.
A Collections Specialist must have excellent communication, negotiation and problem-solving skills. It’s also crucial to have the emotional intelligence to deal with clients who may not have the funds to settle their outstanding invoices. They must be able to address each conversation as a fresh start without carrying over any emotions from previous calls.
DBOS Pricing guide
Why Choose an Offshore
Collections Specialist
Conducting your company’s debt collection in-house is an intensive process, not to mention expensive. However, choosing an outsource debt collection specialist with the help of a reputable offshore staffing provider in the Philippines not only can help squash a large percentage of the debt in fees, but you can also guarantee that the team of collections specialists you will be matched with is competent and professional.
At DBOS, we help companies of any scale build a top-notch offshore team of collections specialists in the Philippines. We can connect you with suitable candidates with the right skill, experience and attitudes to ensure success.
Choose Collections Specialist in the Philippines by partnering with DBOS.
Building your offshore team
STEP 1
Free consultation to assess and understand your needs
Our job is to help your business go to the next level through our offshore staffing solutions. Based on your current situation and future goals, we will help you determine if offshore staffing is the right fit for your business and pay close attention to the financial considerations.
STEP 2
Customising a solution and contract
Once we’ve identified the specific needs of your business, our team will customise a solution and provide a transparent and detailed quotation for your review and approval.
STEP 3
Searching for the right talents
The searching and sourcing of talents begin. Leave it to us to find the most suitable candidates for each role guaranteed to be assets to your business. All with the right qualifications, excellent English communication skill and the right attitude.
STEP 4
Implementation
Our team will put together a clear transition plan to facilitate all aspects of your offshore team’s setup, which includes all employment contracts, IT infrastructure and support, workspaces and necessary training. We will work together seamlessly and consistently to ensure the proper transition for all stakeholders.
STEP 5
DBOS welcome you onboard!
Your new dedicated offshore team jumps into action and regularly updates you on their progress. You can now focus on the more essential aspects of your business at ease, knowing your new team is well supported and cared for by DBOS.
What our partners say about us
My attitude has changed dramatically and it is the claims team that turned me around. Their knowledge and skills continue to increase. Great job Jacqui and DBOS!
Amanda Fitzimmons
I am so impressed with DBOS and the team I have the privilege to work with on a daily basis. Professional, can-do, positive, happy and overall awesome.
Richard Kay
The DBOS team are invested in helping PD achieve business outcomes that drive profitable growth and have a genuine desire to see us succeed as a fast-growing, low-cost car insurer. This alignment makes it a very sustainable business partnership.
Simon Lindsay
The team at DBOS are sensational! They have been able to assist me with the growth of my company and have also suggested ideas that can cut my admin costs. I highly recommend considering DBOS for any outsourcing services your company may have. I’m using them for graphic design and web design. It’s an asset to have people there on the floor to manage my team.
Rob Escudero
DBOS has been a transformation to our business. The team have been fantastic from the start of the process and all the way through. Jacqui has been without a doubt the driver of this. She qualifies exactly what you need and want and will work with you the best possible candidates to assist your business. Recruitment is an integral part of every business. Sometimes it’s not just about the skill set, it is about the people. The entire process has been seamless. Everyone is supportive from the DBOS team and they have certainly provided us with 100% dedication to our business.
Stacey Antal
We’ve been with DBOS for almost a year now and they continue to deliver outstanding support and service. We started with just two staff and have now grown to eight with more growth plans in the future. They keep getting better at what they do and they genuinely care about our staff and our business. We definitely chose the right outsourcing partner.
Shaun Musa
I highly recommend dealing with the team at DBOS for your outsourcing needs. We were looking for an app developer for our startup and the DBOS team found a great candidate for us to interview. We hired him and he has been great, exceeding all expectations. DBOS are very professional and I can trust our new developer is being looked after as a remote member of our team.
Gene Dower
It’s a pleasure working with DBOS. Their head office team are efficient and effective communicators who truly support the delicate process of outsourcing a team. They work together with you to select the right team members and then provide ongoing support and management. They have made the transition for our business much easier.
Kelly Jamieson
After searching high and low for a BPO that could deliver what they promised, we found Jacqui and DBOS. The attention to detail and clear proactive communication is 2nd to none. We currently have six staff and scaling that 5x this year. Highly recommended!!
Michael Speight
DBOS are hands down the winner when it comes to one on one service! Far from your typical BPO, DBOS will put the right people in place to give you actual team members. I highly recommend Jacqui and her skilled entourage to deliver you an outstanding outsourcing solution for your organisation.