offshore staffing philippines

business growth

5 Lessons About Outsourcing to Aid Your Business Growth

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Ever since the significant shift in the global business trend, outsourcing has become a major player in the industry. Offering tempting benefits for all business fields, especially for startups, outsourcing has continuously dominated other business practices. Companies that are already utilising the strategy for years has reported exceptional improvements and remarkable business growth.

Up until this day, the outsourcing industry remains thriving. Businesses inclined with the practice either stays at the top of their game or are on their merry way to business growth. According to a recent report, some of the most popular companies that provide reliable outsourcing solutions are located in Asian countries.

To find out how you can measure your own business success, here are the top 4 indicators.

  • Profit

    If your business has been consistently making money that is enough to cover all expenses. Apart from that, leaving some extra for saving. Then that is a clear sign of your business doing well.

  • Growing network

    If you have the ability to retain your current clients while attracting more of them, then it is a clear sign of a growing network. Continued network growth shows that you are effectively reaching your target market.

  • Team satisfaction

    Inspire and motivate all your team members by rewarding their hard work and make them feel appreciated. By doing so, a progressive and productive workplace is highly guaranteed.

  • Business owner satisfaction

    The satisfaction of the business owner on how things are going around the company is one of the most accurate measures of success. It’s because the owner, among others, know exactly if their business is doing well or not.

In connection with these success indicators, implementing an effective business strategy should be the first priority. To help you get a headstart, we lay down 5 lessons about outsourcing that could aid your business growth in the long run.

business growth

When to outsource

Like in everything that we do, knowing the right timing is definitely important. Missing it or getting ahead of it might impact the business negatively. So before outsourcing, you should take a full stop to weigh down your options and think carefully. Doing so would significantly lessen the chances of getting it wrong.

When not to outsource

Although outsourcing is widely used around the world, some still get the wrong idea about it. And while outsourcing is supposed to help juggle limited resources, it does not always provide the solution for everything. The golden rule: never outsource your core business competencies.

Ideal tasks to outsource

In a world where everything can be easily outsourced to anyone, which tasks should it be? Well, it could be anything. Just don’t forget to keep your core tasks in-house and your non-core activities outsourced.

Weighing up the pros

Outsourcing should help increase a company’s productivity, help reduce the overhead costs, and provides an experienced workforce. But if you like you’re not getting any of these benefits, then go back to when is the right time to outsource.

Learning the cons

Despite the many benefits of outsourcing, going down this path without the full knowledge about it could pose a risk to the business. So, learning the potential drawbacks alongside its advantages is a good practice.

Considering offshoring? Check out DBOS – one of the fast-growing Australian-owned offshoring companies in the Philippines. Reduce your wage costs up to 70% when you partner with us and get a free consultation with our very own CEO/Founder.

outsourcing partnership

The Recipe for a Successful Outsourcing Partnership

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The most essential part of achieving business growth and development is building a meaningful outsourcing partnership. All while connections are easy to establish, a partnership, on the other hand, should be mutual.

Nowadays, even if the digital age has revolutionized the way businesses deal with everything, outsourcing remains to be a part of the priority list. As a matter of fact, relevant research says that businesses from different industries at least delegate 1 or 2 of their non-core activities for outsourcing. They do it to guarantee a higher quality of service and faster turnaround – the same reasons why businesses outsource.

With outsourcing, the possibilities are endless. As it does not only cater to a specific type, nor to a certain size of the business, everything is achievable.

But, the question is how? Find more about the recipe in creating a successful outsourcing partnership on the infographic below.

outsourcing partnership

More than making sure that the foundation of a budding partnership is present, guaranteeing a few characteristics on both sides is one strategic move.

Cultural proximity

On your search to finding a capable outsourcing partner, you’ll pass through several companies who will offer services that are too good to be true. But, do not budge. Instead, look for an outsourcing company who has the same ideas and cultural beliefs as you do. If you found one, you will be more confident that you are working hand-in-hand towards success.

Trust and communication

You can’t provide excellent outsourcing services if you don’t fully trust who you’re working with. Second-guessing their strategies and questioning the process that they follow could negatively impact your services. Sometimes, you just have to take a leap of faith in their ideas and believe that they also want to do their best as their reputation is on the line. Regularly communicating with them might also help clear the doubts.

On the other hand, you also have to set your expectations, time frame, and resources straight so your outsourcing partner can thoroughly prepare.

Flexibility

Not everything that you have envisioned for your product and services can be doable. Just like what they say, “we can never create something exactly as we picture it in our heads”. So when your outsourcing partner tells you that what you’re planning is impossible, consider their feedback. Believe it or not, they also want nothing but the best for you and the business. And even if the end product could be too far from your visions, it might be better than what you have originally imagined.

Conclusion

Out of all the outsourcing companies in the world, the perfect one does not exist. But, the one who will work hard to accompany you through success is DBOS. Located in the Philippines, DBOS is an Australian-owned offshore staffing company that caters to back-office services, digital marketing, IT outsourcing, and outsourced customer support services. Reduce your wage costs up to 70% and get a free consultation with our very own CEO/Founder!

outsourcing

Competitive Advantages Realised Through Outsourcing

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The competitive world of business is continually developing over a span of time. So, companies who want to improve their position in the global market try to transform their internal operations. Changes such as mastering new technology, adopting a business model or restructuring the whole thing are always on their plate. Doing this enables the business to gain several advantages that will help them move forward.

Outsourcing is one of the business strategies that has been a hot topic among entrepreneurs and business owners alike. Today, countless organisations around the world have been utilising the competitive benefits of outsourcing. These includes:

A partner with expertise in your field.

Engage with a partner who has the experience, skills, and credibility to handle your tasks and services. Check for past client feedbacks and comments that could be a reliable reference when you look for an outsourcing partner.

outsourcing advantages

Reduced financial burdens.

If there’s one thing that outsourcing is most known for, that would be for cost-effectivity. Businesses all around the world are moving towards outsourcing to improve their competitive advantage and save up a huge amount. Countries that are highly popular for outsourcing is the Philippines and India. Their wages are lower than in any other countries but the quality of services is still second to none. So when you outsource with them, your financial burdens will surely be minimised which gives you the opportunity to allocate it to your core services.

Capability to swiftly enter and execute within new markets.

Accomplished outsourcing partners can efficiently help your business enter new markets as they have a long history in the field. These partners have gotten a long way, built powerful connections, and is well-versed in the ins and outs of the business.

Enables businesses to focus on core competencies.

When you choose to outsource, you are enabling your in-house people to free up their time. This will help them shift their focus on the core competencies and think of other strategies to grow the business.

Conclusion

These competitive advantages are only a few of the many direct and indirect benefits that you’ll get when you opt to outsource. The key is to be in good hands – to find a great outsourcing partner.

Now, when you talk about effective outsourcing partners, Philippines is number 1 on the list. Dubbed as the “Ideal Outsourcing Destination in Asia”, the country is home to hundreds of outsourcing companies in different fields.

One of them is DBOS, a fast-growing Australian-owned offshore staffing company that is based in the Philippines. With over 4 years in the industry, DBOS has produced outstanding works for its clients from web development, offshore online marketing, content writing, customer support services, and so much more.

So if you’re looking to reduce your wage costs by up to 70% with guaranteed excellent output, contact DBOS! Check out our services and get a free consultation with our CEO/Founder!

outsourcing talents

Finding Outsourcing Talents in Southeast Asia

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Southeast Asian companies are undoubtedly doing well globally. They are continuously excelling in fields such as banking, retail, real estate, transportation, and more. Aiming to create a global impact, outsourcing talents are taking their game up a notch.

To also support this claim, a recent Forbes Asia survey named some of the best-performing Southeast Asian businesses that generated more than $1 billion in a year. Associated with this success is their continued trust with outsourcing.

One of the Southeast Asian countries that left an impact globally and on their nation’s economy is the Philippines. Dubbed as the outsourcing hub of Asia and an ideal outsourcing destination, the country is proved to remain on top of their game.

Why? Because offshore staffing in the Philippines provides numerous benefits such as; cost-effectivity, clear communication, staff expertise, and flexible employees.

Read our infographic below and know the tasks that are best delegated when you choose offshore staffing.

outsourcing talents

Philippine outsourcing talents are experienced, skilled, and professional. They are mostly degree holders and university graduates so the language gap will not be a problem.

Every business still has a bunch of repetitive tasks that they believe are just part of their routine. They do not realise that it stalls them from spending more time on their core services and hinder their business from growing.

Tasks that are best outsourced

Like what was mentioned in the infographic above, these following tasks are best outsourced rather than be kept in-house:

  1. Data entry/manual-input tasks
  2. Customer service, research, or daily monitoring of accounts
  3. Graphic design
  4. Back-end website support or design/mobile app development

These tasks are time-consuming and it requires expertise to accomplish that’s why it is better outsourced.

The bottom line is, finding the best talent could be in the hands of a third-party provider. Why not choose to save time and look for an outsourcing partner who can help you tap hundreds of talents?

Choose DBOS – a fast-growing Australian-owned offshore staffing company in the Philippines that offers cost-effective prices for all services! Reduce your wage costs up to 70% and get a free consultation with our CEO/Founder!

outsourcing-success

7 Ways to Make Outsourcing a Success Time After Time

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There are hundreds of success stories out there that proves how highly effective outsourcing is for businesses. It enables startups and entrepreneurs to free up their time, save costs, and employ experienced workers on board.

For business owners, outsourcing is one creative strategy that provides assistance in finding cost-effective solutions for businesses. Both small to medium companies and large corporations have been practising the concept of outsourcing ever since they’ve learned about it.

Outsourcing has been regarded as an economical and efficient approach by startup businesses, especially in Asia. In fact, the global outsourcing economy is exceptionally powered by the contribution of countries like India and the Philippines where the business is soaring.

So now, if you’re planning to outsource any of your tasks or services, this could be the right time. But, make sure that you take note of these 7 ways to ensure your outsourcing success.

outsourcing-success

And if you’re still having second thoughts, you should check out the benefits of hiring an outsourced staff. Now, these benefits can guarantee a good change in your business process but it could be a little tricky. So, aside from all those enumerated in the infographic above, picking a great outsourcing partner is also a crucial step towards business growth.

Conclusion

The offshore staffing industry in the Philippines gives off a huge contribution to the country’s economy. And up until today, hundreds of outsourcing companies are continuously building their businesses in the country. One of them is DBOS, a fast-growing Australian-owned offshore staffing company based in the Philippines. The company takes pride in offering cost-effective prices for offshore services such as digital marketing, content writing, web development, graphic designing, IT outsourcing, and so much more!

Know more about DBOS and get a free consultation with our very own CEO/Founder!

outsourcing-decision-matrix

How to Use the Outsourcing Decision Matrix

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The outsourcing decision matrix is a strategically designed plan that aims to help business owners, entrepreneurs and decision-makers to figure out their plan before the final decision to outsource.

Now, outsourcing is not something you can decide with overnight. In one way or another, it could make a significant impact on your business. It can assist in freeing up your time to allocate for innovation and other vital tasks that will aid in growing your business. And just like other businesses, there are unprecedented risks to outsourcing. However, with good planning and strategy, those risks can easily be disregarded.

In this blog, we will explain the importance and usage of the outsourcing decision matrix.

outsourcing decision matrix
Figure 1. The Outsourcing Decision Matrix

How to use the outsourcing decision matrix

There are 3 important steps when using the outsourcing decision matrix.

  1. Identify the importance of your task
    It is important to identify the value of a certain task before deciding to either keep it in-house or choose to outsource. You should know first if that certain task is vital to your company’s competitive advantage.
  2. Know its contribution to operational performance
    Evaluate if this certain task is very much important to your company’s day-to-day operations. Will your operations rapidly decline if it’s done badly?
  3. Plot your task on the matrix
    Now that you’re done evaluating which task goes where you’re more than ready to allocate it on the actual matrix. Doing so will give you a better plan on which to outsource or keep in-house.

The quadrants:

  • Form a strategic alliance – tasks in this quadrant are strategically important but only contributes a little to operational performance. They are considered to be relatively insignificant of full in-house focus. These tasks can be outsourced.
  • Retain – these tasks plays important roles both for successful operational performance and strategic importance. Tasks like these should be kept in-house for maximum control.
  • Outsource – these tasks are important for a successful operational performance. However, they are not strategically important. These tasks can safely be outsourced.
  • Eliminate – tasks in this quadrant are not at all important to your organisation’s overall strategy nor they make any contribution to the day-to-day operational performance.

Properly using the outsourcing decision matrix can tremendously help your business grow. Each quadrant on the matrix gives you an insight as to whether a task should be outsourced, retained, strategically aligned, or eliminated. It is now up to you on how to execute the matrix.

Conclusion

The outsourcing decision matrix is a good starting point for making decisions about whether or not to outsource tasks in your business. A lot of outsourcing companies especially in the Philippines has used the matrix even once.

Out of the hundreds of offshore staffing companies in Manila, Philippines, DBOS – a fast-growing Australian-owned BPO company continuously soar high. At DBOS, we proudly offer various back-office services, digital marketing, web development services, and more! We take pride in helping small and medium businesses reduce their wage costs up to 70%!

Know more about our offshore staffing services today and get a free consultation from our very own CEO/Founder!