Outsourcing

outsourcing partnership

The Recipe for a Successful Outsourcing Partnership

The most essential part of achieving business growth and development is building a meaningful outsourcing partnership. All while connections are easy to establish, a partnership, on the other hand, should be mutual.

Nowadays, even if the digital age has revolutionized the way businesses deal with everything, outsourcing remains to be a part of the priority list. As a matter of fact, relevant research says that businesses from different industries at least delegate 1 or 2 of their non-core activities for outsourcing. They do it to guarantee a higher quality of service and faster turnaround – the same reasons why businesses outsource.

With outsourcing, the possibilities are endless. As it does not only cater to a specific type, nor to a certain size of the business, everything is achievable.

But, the question is how? Find more about the recipe in creating a successful outsourcing partnership on the infographic below.

outsourcing partnership

More than making sure that the foundation of a budding partnership is present, guaranteeing a few characteristics on both sides is one strategic move.

Cultural proximity

On your search to finding a capable outsourcing partner, you’ll pass through several companies who will offer services that are too good to be true. But, do not budge. Instead, look for an outsourcing company who has the same ideas and cultural beliefs as you do. If you found one, you will be more confident that you are working hand-in-hand towards success.

Trust and communication

You can’t provide excellent outsourcing services if you don’t fully trust who you’re working with. Second-guessing their strategies and questioning the process that they follow could negatively impact your services. Sometimes, you just have to take a leap of faith in their ideas and believe that they also want to do their best as their reputation is on the line. Regularly communicating with them might also help clear the doubts.

On the other hand, you also have to set your expectations, time frame, and resources straight so your outsourcing partner can thoroughly prepare.

Flexibility

Not everything that you have envisioned for your product and services can be doable. Just like what they say, “we can never create something exactly as we picture it in our heads”. So when your outsourcing partner tells you that what you’re planning is impossible, consider their feedback. Believe it or not, they also want nothing but the best for you and the business. And even if the end product could be too far from your visions, it might be better than what you have originally imagined.

Conclusion

Out of all the outsourcing companies in the world, the perfect one does not exist. But, the one who will work hard to accompany you through success is DBOS. Located in the Philippines, DBOS is an Australian-owned offshore staffing company that caters to back-office services, digital marketing, IT outsourcing, and outsourced customer support services. Reduce your wage costs up to 70% and get a free consultation with our very own CEO/Founder!

outsource-hr

The Perfect Time to Outsource Your HR Services

Piles of unread papers on your desk and crumpled ones everywhere – the classic image of an HR office. Sometimes you can’t help but ask, is there any other way to do this paperless and more organised?

Business owners and admin department have long been distressed with thinking of alternatives for a more systematic HR process. Fortunately, times have evolved and HR support outsourcing has become a part of the trend.

A number of successful companies today can prove that choosing outsource HR services has helped their processes run smoothly. Some of their functions include; recruitment, training, development, labour law compliance, compensation, benefits, and employer-employee relations.

Coming up with the decision to outsource your HR services is a huge leap for the whole department, most especially, for the company. So, you should learn about the advantages of outsourcing your HR services beforehand to see if it fits your business.

On the other hand, how will you determine if its finally time to decide on outsourcing?

Well, there’s a perfect time for everything, they say. So if you rush something without thinking thoroughly, the chance of it failing is bigger than its success.

That’s why we made this special list for you to determine if now is the perfect time to outsource your company HR functions.

1. If your business is growing

A growing business means more positions to fill, and so are applicants to pick from. On the recruitment area, it automatically translates to busy hiring months. Pooling for candidates and skilled individuals are not as easy as it may seem. Job postings here and there, countless phone calls, scheduling interviews, and so much more – just to find the right candidates.

Did you know that the longer it gets to fill a certain position, the bigger the money you are spending? But, if you delegate this task to an expert, they can ensure to fill in the position with a skilled candidate, on a deadline.

2. If you need to save money

Outsourcing saves you money in so many ways. For instance, you’ll get the expertise of someone that doesn’t have to be trained. Also, outsourced talent’s wages are definitely lower compared to an in-house team. When you have a competent 3rd party provider whom you can rely on and trust, you’ll earn more time for the things that will help your business grow. It will also give you the peace of mind to entrust your full HR functions to someone with extensive knowledge and expertise in the field.

3. If you’re spending too much time managing your HR problems

HR problems are definitely laborious. And if you’re not someone who specialised in this area, it’ll be hard for you. As a business owner, you might have been thinking that taking as many roles in your business as you could, will help you save a bigger amount. The truth is, you are actually wasting your time. Instead of doing it all by yourself, you should delegate it to those who have a wider knowledge and definite expertise on the matter. If you choose to outsource HR, not only will you save time but also money.

Conclusion

Back-office offshore services like HR, content, digital marketing, accounting, and a lot more are all time-consuming.  All of these requires so many details. So, if you’re a business owner and you’re trying to expand your business, let someone with expertise handle all the technicalities. In the end, you’ll be glad you did.

And if you’re looking for a reputable company with know-how on all outsource HR services, consider DBOS – a fast-growing Australian owned offshore staffing company in the Philippines who offer cost-effective rates in all the right ways!

Get your free consultation today!

back office

Everything You Need to Know About Back Office Outsourcing

Running a business means overseeing all of its functions. These functions are commonly divided into two categories: the front office, which handles all processes that serve as the façade of your company; and the back-office which is responsible for administration and support functions.

Usually, large enterprises build their back-office away from where the front is. On the other hand, small businesses often utilise their few employees and ask them to multi-task to save on labour costs. However, making an employee do one too many jobs can compromise the quality of their outputs. 

In order to effectively cut costs on labour and other expenses, companies have resorted to back-office outsourcing.

offshore staffing

Reasons Why Offshore Staffing in the Philippines Thrive

Compared to its neighbouring countries, the Philippines is one of the most popular when it comes to offshore staffing. A number of foreign companies, especially Australians choose to outsource to the Philippines for a very long time.

The offshore staffing industry started in the early 2000s. Countries like India, China, Thailand, Indonesia, and the Philippines have become favoured outsourcing destinations by more Australian companies. Now, businesses such as Salmat, Telstra, Macquarie and a lot more have ventured to the offshore staffing business.

But why do these companies choose the Philippines out of all the countries out there? Here are some of the reasons why:

content outsourcing

What are the 5Ws and One H of Content Outsourcing?

One of the biggest hurdles in writing compelling content on a regular basis is coming up with new ideas every time. All while trying to keep the quality high and the content evergreen. That is probably why most entrepreneurs are leaning on content outsourcing.

Know how to effectively outsource your content creation by familiarising yourself with the 5 Ws and 1 H of content outsourcing.

content outsourcing

1.  WHO: Choose the best-suited content writer.

Be specific about the skills that you’re looking for in a writer because they are not all alike. They have different writing styles and preferences that can only be applied in a certain field. On the other hand, there are also flexible writers who can perfect a variety of styles and tones. Whichever you might be looking for, evaluating the candidate should be a must.

Review through samples and feedbacks:

Ask the candidates to send a writing portfolio or get a hold of the online blog that they maintain. If possible, you should also look up for previous client feedbacks that can solidify their ability to provide quality content. Ultimately, professional writers would at least have writing samples and bylined contents from previous writing gigs.

Look for specialty writers:

If you wanted to be sure that you’ll get a writer who focuses on your field of work, then look for a specialty writer. Specialty writers are those who practise only on a single field. Some of them include technical writers, medical writers, business writers, and so much more. Hiring a specialty writer for your business would no longer require training. Also, you’ll be more confident about their output because writing about it, is what they do best.

2. WHAT: Identify which content to outsource.

Everything you do for your business requires content. If you have a website, then you should know that it will be of no use without any kind of content. It does the same for online marketing. Somehow, the written words always get involved. Now, when it comes to outsourcing, there are various contents that could be handled by a professional writer:

  • Blog posts
  • Social media updates
  • Guest blogging
  • Website content
  • Scriptwriting

Decide on which kinds of content will you be needing for your business.

3. WHEN: Get your plan ready and set the starting date.

Content outsourcing is more than just finding the best-suited writers for your business. That’s not even half of the actual work. In order to execute the whole process, you might need a managerial staff to overlook your writers and their output. Otherwise, you’ll be the one to handle it all, which means it’ll all pile up on your hands.

Designate a manager for your writers:

If you’re planning to build a team of writers, it is best to place someone who will oversee the quality of work and make sure that the deadlines are met. Most of the time, a marketing manager or an editor often are the best people for this kind of job.

Create a strategic workflow:

Just like the start of any process, there should be a definite content plan to ensure that everything will be right on track. The strategic workflow should include a brief template, writing guidelines, deadlines for drafts, editing, and turnaround times.

4. WHERE: Start looking for content writers in the right place.

Once you confirmed the whole plan for your content outsourcing, you can now start looking for professional writers. Now, you have different options for that. You can choose to post job ads, ask referrals from your friends and other connections. Another option is to reach out with an outsourcing company in the Philippines who can provide you with perfect staff – for a fraction of the cost.

5. WHY: Define the benefits of outsourcing.

When you’re just getting started in outsourcing, doubt always comes next. But for businesses who have relied on outsourcing for a very long time, it really was a huge relief. They proved that it is a worthwhile investment that will get even better as time passes. So, before jumping off on the opportunity, first, you must know what it is about and how will it help your business.

6. HOW: Partner with a dependable outsourcing company.

If you are already 100% sure about outsourcing your content creation, it is now time to find a reliable outsourcing partner. Selecting the most capable company who has a good track record in offshore digital marketing is like finding a needle in a haystack.

To help you decide, read this list of factors to consider before choosing an outsourcing partner.

Selecting a company to handle your content outsourcing services is not an overnight decision. You have to choose wisely because it will eventually play a significant role in your business’ success.

We here at the Dynamic Business Outsourcing Solutions (DBOS) deeply values the importance of content and understand the part it plays for business growth. Reach us today and get a free consultation with Jacqui, our CEO/Founder.

startup entrepreneurs

4 Things that Startup Entrepreneurs Should Do

Establishing a successful startup business comes with numerous challenges. It starts with financing up to finding the right space to rent for the office. However, these are not everything that startup entrepreneurs encounter.

According to a joint survey carried out by CoFounder magazine and ArcticStartup, 37% of startup founders believe that the biggest obstacle when creating a company is finding the right people to help run the business.

Meanwhile, some startup entrepreneurs refuse to share their responsibilities with other people. They are uncomfortable with the idea of giving other people the authority to run their business and is afraid of losing the overall control. But, it doesn’t work like that. It is almost impossible to handle everything on your own if you’re planning on growing your business. And that’s why some businesses chase the most cost-effective yet, high-quality option – outsourcing or offshore staffing in the Philippines.

Now to help you better manage your business, here are a few important things that startup entrepreneurs should do:

1. Get an outside perspective on your audits.

It is better to get an outsider’s perspective to avoid biased audits on your business expenditures. A certified practising accountant (CPA) that is in no way related to you or your business would be a good choice.

The goal of getting an expert’s opinion on your overheads is to double check if you missed a crucial part on your own audit. During the practice, the expert might see miscalculations and come up with ways to improve your processes.

2. Trust your team.

Employees are hired for their specialties and skills, so let them do what they do best – their jobs. Stop checking on your team and trust them to fulfil their roles. Doing so goes to show that you have the utmost faith in them.

Trust is a very risky word but also a solid foundation for a sturdy relationship. Showing them your confidence in their abilities creates a huge impact on their overall performance.

And while leadership is very much important in running a business, you certainly cannot function without your people. So building a strong relationship with your team is definitely essential.

3. Don’t stray far from your goal.

Always remind yourself of your initial goal. Focus on the company’s big picture and don’t get distracted by the “maybes”. Be clear of your overall business plan and don’t stray away from it. Create a schedule to make sure that your team stays on track towards achieving the main objective of your company.

4. Delegate your non-core tasks.

Doing every task on your own could exhaust you completely without even accomplishing your most important function. Lift off few of the burden on your shoulders and delegate some of your tasks to an expert. Do not tire yourself out with the roles that you can easily assign to someone who does it better.

Outsourcing could be a critical turning point in your business so you should choose carefully. You can consult a reputable offshore staffing company to help you handle all your outsourcing concerns.

Our goal here at DBOS is to help you grow your business. All our services are available for low and cost-effective prices. Know more about us when you contact DBOS for a FREE consultation today!