offshoring

business-man-running

The Benefits and Misconceptions About Offshore Labour

Offshoring in the Philippines, Outsourcing in the Philippines / By

Offshoring has had a long history of ebb and flow. Practised in many countries all around the globe, it was and still highly impact economies on a good light. Whether in the assistance of creating more jobs that decrease a country’s unemployment rate or embracing the technologically advanced era, outsourcing has been recorded to do more good than bad. With the continued success of this business strategy, global entrepreneurs in all fields utilise the service.

On the other hand, the growth of the internet has played a huge part in all of this. As it connects people from all around the world despite their timezone differences and language barriers, employing an offshore staff from any part of the world became possible. Not only big enterprises but also small-medium businesses have exercised offshoring.

In Australia, offshoring in the Philippines has been a popular trend for years with more small and medium businesses looking out for experienced talents in that country.

Benefits of Offshore Labour

Generally, offshoring has already proved how effective it is as a business strategy. And for the past years, hundreds of Australian companies have chosen to offshore some of their tasks to a developing nation such as the Philippines. This year, it has re-emerged as a significant offshore player with a market value of $23 billion, according to arnnet.

Although offshore labour has been quite a thorny issue since it created a huge impact on most small businesses alike.

Here are some of the benefits that you’ll get when you choose to offshore your labour force:

  • Business growth. Offshoring allows you to get access to a huge pool of young and experienced talents from all over the world. These fresh minds will provide you with new perspectives and a different approach to strategies, enabling your business to focus solely on growth.
  • Access to international talent/s. Tapping a huge pool of talents all over the world improves the chances of employing an impressive team that can work best for your desired budget and schedule.
  • Availability. Having a support team from a different timezone enables your business to function 24/7 and be there for your clients whenever they need it. This increases the competitive edge of your business and results in better customer experience.

Other than all these reasons, many Australian companies also consider several factors that contribute to their decision to offshore. These includes:

  • Cheaper labour costs
  • Improved output
  • Lack of industry expertise
  • Availability of highly educated offshore business specialists
  • Freedom to concentrate on core business concerns
  • Excellent work ethics
  • Skilled individuals
  • Staff proficiency in English

Misconceptions About Offshore Labour

If there is a positive side to offshore labour, then probably there is a negative side too. Misconceptions, as we call it. With the right angle and nudge, these misconceptions could change everyone’s perception about basically everything about offshoring.

Let’s learn about some of the most common offshoring misconceptions that need debunking. Here are those:

1. Offshoring reduces jobs locally.

Throughout the years, most people perceive that offshoring means stealing the locals’ jobs. But contrary to that fear, offshoring in other countries is a business strategy that helps sustain the onshore teams. For example, a startup company offshore 2 or 3 of their tasks to a low-cost foreign country where they can save a huge amount. Now, offshoring enables a business to reduce costs with all kinds of expenses as well as gives them time to focus on the core services. By doing so, they’ll gain more time to generate bigger revenue. When the business grows, they’ll be needing more in-house staff, thus opening more jobs for the locals.

A recent study on the labour market effects of offshoring to multinational companies revealed that “a greater offshore activity modestly raises net employment by companies.”

2. Offshoring is cheap labour.

On developing countries like the Philippines, offshoring generally means that the wages are lower than of a first-world country, say for example – Australia. Normally, it is the cost of living in a particular country that determines the amount of pay an offshore worker receives. Even if that’s the case, it doesn’t change the fact that countries like the Philippines produce highly-educated university graduates annually. These graduates are tech-savvy, proficient in English and are competitive in their specific fields. Offshore staff from this country can fulfil the skill requirements that your business may lack from the local workforce, at a more cost-effective price.

3. Offshoring provides poor working conditions.

Some BPOs overseas have the reputation of treating their workers like robots. In the earlier years of offshoring, there was once a misconception about building offices on cramped up spaces with employees who barely got up of their seats. However, to be able to stay in the competition, BPOs have to provide a comfortable working space and stable infrastructure. Also, the working environment should be strong and fun to keep the staff satisfied and happy. With the continuous advancements in technology, it is impossible to keep up with your competitors if you can’t provide the same advanced equipment.

Takeaway

Offshore labour has been quite an issue for countries like Australia. This has become so big that it even attracted a lot of media attention. However, the massive job losses that have been reported due to offshoring jobs in developing countries were never quantified due to the lack of evidence that supports the claim.

Nowadays, the influx of Australian businesses that chose to offshore their labour on countries with low cost of living continuously grows in number. These companies, either small or medium embraced the idea of offshoring to help expand their businesses that will, later on, create more local jobs.

So, neither of the circumstances can prove that choosing to offshore your labour is a good nor bad decision.

Considering offshoring? Check out Dynamic Business Outsourcing Solutions – one of the fast-growing Australian offshoring companies in the Philippines with 4 years in the field. Reduce your wage costs up to 70% when you partner with us and get a free consultation with our very own CEO/Founder.

traditional marketing

5 Reasons Why You Should Choose Offshore Digital Marketing

Digital Marketing, Digital Marketing Services / By

Over the past three decades, the world of marketing has dramatically evolved to cope up with leaps in technology. Those advances in technology have altered our traditional marketing setting to the digital marketing era that we’re in today. It is expected that the next years to come will eventually vanish any trace of traditional marketing, and that would leave the domination of the digitalised method.

Adapting to their practices this early would help you get a headstart for the future of marketing. The more exposed you are in the manner, the more you will be aware of all the do’s and dont’s.

Now when you talk about choosing offshore digital marketing or keeping it in-house, many businesses would agree on the first option. Why? Because of its numerous benefits such as cost-effectivity, high-quality output, and guaranteed results.

Here are some of the most effective digital marketing strategies for business owners to check out. And to convince you even more, here are the 5 reasons why you should choose offshore digital marketing.

Affordable

Offshoring your digital marketing services is an affordable alternative to the usual hiring-the-best-digital-agency strategy. You will be saving a huge amount of wages and equipment. Also, you can now avoid the hassle of recruiting the best talent for the job as your outsourcing partner can handle them all.

Innovative

As digital marketing is a technology-based service, the experts in this field are highly-innovative and are well-acquainted with its every nook and cranny. Their minds are always brimming with creative ideas and fresh plans into the picture. Also, outsourced digital marketers are always updated with the latest developments in the field.

Target audience is easily reached

All the digital platforms available in the market today are utilised by digital marketers. They are very well-informed on how to make use of these platforms to easily reach their target audience. As per the results, give it only a few months and you’ll slowly see the impact of its outcome.

Transparent reports & insights

In an offshore digital marketing company, reports and insights are generated online so no one can tamper with it. Also, deliverables, schedules, and deployed services can be monitored by the client in real-time. So, digital marketers usually go the extra mile to achieve the best possible results and never disappoint the clients.

More time for core business

Outsourcing your digital marketing services will enable you to focus more on your core business tasks. Thus, giving you enough time and more chances of creating better plans for your business growth.

Conclusion

With technological advancements nowadays, offshore digital marketing become a widely popular strategy that businesses utilise. Since it is proven effective and results are transparent, more and more companies jump into offshoring their digital marketing services. Among the hundreds of countries that accommodate these services is the Philippines. The country is known as one of the top global outsourcing hubs and home to fast-growing outsourcing companies like DBOS.

DBOS is an Australian-owned offshore staffing company in the Philippines which offer a wide range of services including advanced digital marketing services. Save up to 70% on your labour and operational expenses with DBOS. Learn more about our offshore staffing services. Reach us today and get a free consultation with our very own CEO/Founder!

outsourced staff

Benefits of Hiring Outsourced Staff

Offshoring in the Philippines, Outsourcing in the Philippines / By

Ever since communication has been improved by the internet, connecting with people from around the world became a lot easier. So, businesses especially startups take the chance to get a hold of the global talents. Some of them, if not all, started to hire an outsourced staff.

Most startup businesses practise a famous method that has been proven effective by other successful companies to hire outsourced staff. That method is also known as, offshoring.

Offshoring or offshore staffing is pursued by numerous successful companies from the start. This approach has helped them save a good amount of capital that aided their company to grow and develop.

Up until today, most startup businesses use this strategy as it always guarantees good results when properly implemented.

Learn more about how hiring an outsourced staff is the best for your startup business:

Cost-effective but with high-quality output

Hiring an outsourced staff would be an economical approach for the employer. As a startup, they have to find a way to both achieve spending lesser expenses but quality output. And the best plan that guarantees to achieve both goals is none other than, outsourcing. This would allow the employer not to hire an in-house staff which is more expensive. Their goal is to save a huge chunk of money and use it for future plans of expanding the business. With outsourcing, startup businesses no longer have to rent an office space and buy a full equipment set-up for a single position.

All you have to do is find a reliable and trustworthy outsourcing company that could accommodate your needs and achieve your expectations.

Access to global skills and perspectives

Having people from different countries on your team enhance the cultural adaptability of your company. This kind of exposure would be useful as you are planning to reach a wider audience. It also allows you to further improve your understanding of their unique approach and solution to various situations. Their perspectives could also give you a fuller look into what is the real issue and how to properly address it.

So, if you’re planning to hire high-quality talent but do not want to risk breaking the bank, outsourcing in the Philippines would be a good choice.

People working round-the-clock

As you gain access to talents around the world, you’d get to pick someone on a different time zone. So, production never stops. Your hired outsourced people can work on anything at all hours of the day. However, to reach the goal, having people in different time zones require careful scheduling. With proper planning, constant communication, and task allocations, this could create a great impact on a startup company in the long run.

Hiring an outsourced staff is a huge decision for your startup business. But, choosing an outsourcing company to help your business through success could get tricky. There are a huge number of companies in the same field, but not all work the same. Do some background research and make sure that your company of choice sits well with your expectations.

We here at DBOS is dedicated to helping you grow your business, that is our utmost concern. From offshore digital marketing, back-office services, IT outsourcing, up to customer support services, we can be of great support for your business!

To learn more, contact DBOS for a FREE consultation today!

startup entrepreneurs

4 Things that Startup Entrepreneurs Should Do

Business / By

Establishing a successful startup business comes with numerous challenges. It starts with financing up to finding the right space to rent for the office. However, these are not everything that startup entrepreneurs encounter.

According to a joint survey carried out by CoFounder magazine and ArcticStartup, 37% of startup founders believe that the biggest obstacle when creating a company is finding the right people to help run the business.

Meanwhile, some startup entrepreneurs refuse to share their responsibilities with other people. They are uncomfortable with the idea of giving other people the authority to run their business and is afraid of losing the overall control. But, it doesn’t work like that. It is almost impossible to handle everything on your own if you’re planning on growing your business. And that’s why some businesses chase the most cost-effective yet, high-quality option – outsourcing or offshore staffing in the Philippines.

Now to help you better manage your business, here are a few important things that startup entrepreneurs should do:

1. Get an outside perspective on your audits.

It is better to get an outsider’s perspective to avoid biased audits on your business expenditures. A certified practising accountant (CPA) that is in no way related to you or your business would be a good choice.

The goal of getting an expert’s opinion on your overheads is to double check if you missed a crucial part on your own audit. During the practice, the expert might see miscalculations and come up with ways to improve your processes.

2. Trust your team.

Employees are hired for their specialties and skills, so let them do what they do best – their jobs. Stop checking on your team and trust them to fulfil their roles. Doing so goes to show that you have the utmost faith in them.

Trust is a very risky word but also a solid foundation for a sturdy relationship. Showing them your confidence in their abilities creates a huge impact on their overall performance.

And while leadership is very much important in running a business, you certainly cannot function without your people. So building a strong relationship with your team is definitely essential.

3. Don’t stray far from your goal.

Always remind yourself of your initial goal. Focus on the company’s big picture and don’t get distracted by the “maybes”. Be clear of your overall business plan and don’t stray away from it. Create a schedule to make sure that your team stays on track towards achieving the main objective of your company.

4. Delegate your non-core tasks.

Doing every task on your own could exhaust you completely without even accomplishing your most important function. Lift off few of the burden on your shoulders and delegate some of your tasks to an expert. Do not tire yourself out with the roles that you can easily assign to someone who does it better.

Outsourcing could be a critical turning point in your business so you should choose carefully. You can consult a reputable offshore staffing company to help you handle all your outsourcing concerns.

Our goal here at DBOS is to help you grow your business. All our services are available for low and cost-effective prices. Know more about us when you contact DBOS for a FREE consultation today!

offshoring fears

Australian Businesses: Offshoring Fears and How to Overcome Them

Offshoring in the Philippines, Outsourcing in the Philippines / By

Since the boom of business outsourcing companies in the Philippines, numerous startups choose to pursue offshore back office services in Manila. One of these countries is Australia. And like any other companies, there are unavoidable offshoring fears.

Outsourcing comes with a lot of dangers that can be avoided through smart understanding, together with rigorous planning and preparation. It would be best to prepare damage control ideas and take this potential outsourcing issues to heart.

Data Security

One of the most common fears that offshoring businesses have is security. Since offsite employees can access important information, there is an increased security risk for the business. This is why hiring a reliable outsourcing partner is vital. Many outsourcing companies today have installed CCTV cameras inside the production floor. Most of them also ban personal electronic and mobile devices during work hours which can only be accessed during breaks. Other companies even disable their USB ports to ensure that all data will be kept safe inside your company’s network. Monthly IT checks on the employees’ computer devices should also be a part of the continuous precaution.

Nowadays, data security is a key concern for all businesses and individuals. Most importantly that hackers are creating a rampage. That’s why it is important to find a trusted outsourcing company with reputation and capability to protect your data all the time.

Quality Output

The fear of low-quality output is one of the Australian’s concerns since services in the Philippines is cheaper than the local employment. However, there have been countless testimonies from other clients that Filipinos are truly smart and productive. Highly trainable and naturally skilled workers are the international perception of Filipino employees. It is because most employees are university graduates.

However, the country’s recruitment process remains to be of no easy feat. From a huge number of applicants through the recruitment process, it’ll be narrowed down to a few candidates. If short-listed, candidates will be called for examinations and a series of interviews. And then whoever passed the final set of examination and interview will be chosen for the position.

Cultural Differences 

Differences in culture between the outsourcing partner and the client might cause a huge misunderstanding, if not addressed properly. That’s why it is important to discuss this properly between the involved parties. Since business is a two-way street, proper communication is definitely essential. To reach out, you can try to include face-to-face meetings and video conferencing as well.

Adapting to any kind of culture is one of the Filipino’s best traits. People from all over the world commend this character as they easily get along with each other. This culture was gained through a long way back from the country’s colourful history. Up until this day, Filipino’s have embedded the traits that made them adaptable to any culture and situation.

Remember that when you’ve picked the perfect outsourcing partner, adaptability is just a small matter that should never be a problem.

The items listed above are only a few of the common offshoring fears that most Australian companies are concerned about. Careful planning and extensive research for the most reliable outsourcing partner is the key to achieving an incredible venture.

Now, always remember that you should never let these offshoring fears hinder the growth of your business. Be ready to test the waters and take huge leaps for the betterment of your company. Only then you can reach incredible development.

For more tips and ideas on what to consider before choosing a reliable and capable outsourcing partner, read this blog.

If you’re looking for a trusted and experienced outsourcing partner, contact DBOS for a FREE consultation today!

outsourcing services

Perks of Outsourcing Services to the Philippines

Manila, Offshoring in the Philippines, Outsourcing in the Philippines / By

On a previous article, we tackled about the reasons why Philippines is the ideal outsourcing destination. Today, we will learn about the benefits of outsourcing services to the Philippines.

Of the numerous outsourcing countries in the world, the Philippines truly stand out. In fact, the country’s BPO industry remains one of the biggest factors that help its economy.

As a result, a massive number of BPO call centres was built in the country. Meanwhile, the same amount of small and medium business enterprises started outsourcing their services.

Aside from lower labour costs, quality staff, infrastructure, and equipment, there are other advantageous perks that you can enjoy when you choose to offshore your services. Listed below is:

Employee flexibility

Filipinos are known for their neutral accents and they can easily learn others if needed. In addition to that, most of those talents are college graduates, and that makes it easier to be taught. Now, establishing your own offshore team in the Philippines creates a greater possibility of employing diversified talents. From several back-office services to other outsourcing services, they sure can handle them all.

Round-the-clock business hours

For your business that never sleeps, running it 24/7 is the solution. When you choose to outsource your services, you won’t have to worry about who will look out for your processes. Even if you’re sleeping or on holiday, your Filipino offshore team can surely take over. Aside from the round-the-clock work, this benefit also improves productivity as it operates overnight.

Less management headaches

One of the busiest department in a business is probably the HR, as they handle people from recruiting up to its everyday performance. Your offshore HR people will be the one to sweat buckets and assure that your team remains well-managed. They will be in charge of your staff benefits, salary, leave credits, and especially legal matters.

Professional work ethics

Filipinos take pride in having one of the best work ethics in the professional industry. They are widely known as hardworking, friendly, hospitable, and sympathetic people who always impress employers. They are also easy to get along with which makes the whole office environment vibe livelier. This impeccable trait is why Filipinos are suitable for jobs that require a lot of customer interaction and coordination.

Now all that’s left is to choose a trustworthy offshore staffing Manila-based company who specialises on your most prized services.

For quality and cost-efficient offshore services, call DBOS today!