outsourcing in the Philippines Archives - Offshore Staffing Services in the Philippines

7 Steps How the Perfect Manager Delegate Tasks

Business, Employee Performance / By DBOS

A manager wears many hats. They are most known to handle all the planning, organising, leading, controlling, and execution of everything in their scope of work. Their role is very crucial to any kind of organisation and at most times, success relies on their hands.

Now, not many people acknowledge the importance of having good managers. As long as they can produce the output, the process doesn’t matter. Google also tried to prove something similar when they launched Project Oxygen in 2008. The goal is to also prove that managers don’t really have an impact on performance. However, after collecting all the data, they have come to a complete opposite of what they want to achieve – that good management can actually make a huge difference.

To achieve good management, a good manager is needed. But, you should remember that great employees don’t always make the best managers. Most great employees tend to want to focus only on their work and nothing else. They might have great technical skills, but it doesn’t mean that they’d make a great manager. On the other hand, a perfect manager is fully equipped with leadership skills that not every employee has.

Being a good manager is not as easy as it sounds because it requires numerous criteria. Specifically when managing an offshore team from all walks of life is a definite challenge.

One of the best traits of perfect managers is their ability to delegate tasks properly. Here are 7 steps on how they do it.

1. Gives an overview of the work

It should be a prerogative to let the employee know why they were chosen for a specific task or work. Give them an overview of their supposed task and tell them the impact it has on the business.

2. Describe the details of the new responsibility

Talk to the employee to discuss your desired outcome and clarify expectations. Tell them what you expect as the project progress. Also, give them the autonomy and freedom to learn from that experience.

3. Solicit questions, reactions, and suggestions

Never forget that effective communication is a two-way street. Let them ask all the questions that they have and answer them as much as you can. You can also ask for their honest suggestions and reactions to make the process better. And make sure that they have all the information that they need before hitting the road.

4. Listen to the delegatee’s comments and respond empathetically

As the manager, your people should feel safe and unjudged while voicing their concerns with you. Help them ease their anxiety by empathetically responding to their worries and regularly coming to you for help.

5. Share how this impacts the team

Brief your people on how each of their roles impacts the other members of the team. Teach them how to prioritise accordingly and make them understand the importance of their work.

6. Be encouraging

There is no better motivation for an employee but the encouragement of their boss. Make sure they understand that you’re trusting them to deliver results.

7. Establish checkpoints, results, deadlines, and ways to monitor progress

Although your people have the autonomy, make sure that they also know the targets and deadlines to hit. As the manager, it is on you to establish checkpoints and other ways to monitor your people’s progress.

Conclusion

A perfect manager knows the right ways on how to delegate tasks according to each person’s capability. Moreover, they help their people showcase the best of their abilities.

Meet some of these perfect managers in DBOS! As an Australian-owned offshore staffing company based in the Philippines, we aim to build high-quality output that benefits both the employee, client and the company. After establishing the head office in Araneta Center, Cubao 4 years ago, the company is now ready to expand the business and open another door in Eastwood City.

Anticipate the opening of our new office and help reduce your wages by up to 70% if you partner with us! Enquire now and get a free consultation with our very own CEO/Founder!

4 Tasks That Entrepreneurs Should Consider Outsourcing

Entrepreneurs always have a lot on their plates but so little time to do all. They envision hundreds of ways to make the business successful but can’t solely focus on it. That’s why the most well-known brands considered outsourcing to vendors who specialise on those tasks for a cheaper price.

In terms of outsourcing to other countries, it is not a myth that the BPO industry in the Philippines remains one of the most successful in the world. Currently, the country employs over 1.2 million employees in contact centres, including various back-office roles.

As technology evolves, it also creates better opportunities for companies and entrepreneurs to connect with each other. Hence, making communication easier to achieve and lessening the gap between countries.

Now, a lot of foreign countries including Australia as the 2nd largest market of the Philippine BPO industry continue to flourish. Here are some of the most important tasks that they outsource in the Philippines:

1. Accounting and taxes.

Keeping your books in order will eat up all your time especially if it is not something you really do. For you to be able to focus on making your business even bigger, you need to hire a reputable person to handle all your taxes. Employ a Certified Professional Accountant (CPA) who can help properly organise your finances. It is better to let an expert do what he does best for a good price.

2. Writing and social media.

With the inevitable rise of technology, writing and social media suddenly came together as a package. So a professional writer is what you’ll need if you want high-quality contents such as a blog post, SEO-optimised website content, and other written marketing materials. Even social media content for businesses should be strategised today before being posted online.

3. Graphic design and web development.

Most businesses nowadays increase their online visibility by creating their own websites. The number 1 rule: it should be as pleasing to the eyes as possible, as it is with the overall user experience. So, to build an online branding for your business, increase its online visibility, and turn potential customers into clients, you will need a professional graphic designer and web developer.

4. Administrative assistance.

If you are already swamped with numerous emails and can’t go through them all, maybe you can use the help of an outsourced virtual assistant. VAs are capable of doing a lot of stuff including clerical and secretarial duties. They can organise your schedule and keep your appointments in-check. Aside from these, VAs are now capable of doing research, prepare presentations, manage your social media accounts, and a lot more.

Learn more about virtual assistants here.

As the owner of a startup business, you should know that your time is gold. Wasting a minute of your precious time could cost your business a huge sum of money. The best move to avoid such a scenario would be to delegate tasks to people who specialise on each field. Outsourcing is the first and foremost solution to the dilemma. So to prevent this from happening, you should wisely choose a reputable outsourcing company to give you quality output for a reasonable price.

We here at DBOS work hard towards our client’s goals. For us, success is not an impossible feat as long as put your heart into it. So if you’re in dire need of an expert for a certain service that you offer, you can always contact DBOS for a FREE consultation today!

outsourcing in the Philippines