Dynamic Business Outsourcing Solutions let you outsource customer support services that are customised to your line of business. We provide a team of dedicated and highly skilled customer service agents including chat support representatives, contact centre agents, collection specialists, sales specialists, lead generators, and community moderators.
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Outsourcing customer services in the Philippines can be a smart move for businesses of all sizes — be it a small, medium, or large enterprise. Hiring offshore staff can save you up to 70% of your costs, including labour, office space, and equipment. What’s more, you can ensure the quality of the services as Filipinos are fluent in English and have a strong sense of empathy.
Hiring customer support in the Philippines is extremely vital in guaranteeing the satisfaction of your patrons. This is big thanks to their strong communication skills and a pleasing personality that can handle all your customer support needs via receiving and making calls. Good customer support service also boosts brand loyalty and awareness, as satisfied customers are more likely to refer a brand to their family and friends after a positive encounter.
Outsourcing customer service support in the Philippines becomes extremely easy with DBOS. We connect you to the best customer support teams in the Philippines that have been in the industry for years. They ensure that customers are satisfied whenever they make transactions with your business, leaving you a good review and feedback. This can further enhance your online brand image.
By partnering with us at DBOS, you only have to pay a one-time set-up fee and a fixed monthly seat fee to outsource the best customer support services in the Philippines. This is a more affordable option than hiring on-shore or in-house because you don’t have to worry about the high costs of allocating a budget for labour fees and office space. With DBOS, you can count on the ability of our outsourced team to cater to customers and offer them the help that they need.
To ensure quality customer service that can increase customer retention and brand loyalty, outsource customer service support in the Philippines with DBOS now.
Other roles available upon request
Job Title
Salary Cost Per Month With Benefits $(AUD)
Customer Support Agent
From A$1,200.00
Collections Specialist
From A$1,386.00
Sales Agent
From A$1,386.00
The salaries may vary based on employee experience and the client’s actual requirements. These are to be used as a guideline for labour cost-comparison purposes only.
CLIENT SUCCESS STORIES
The best thing about DBOS is that they LISTEN! They fully learn the requirements needed by us and then execute their search. The candidates they have resourced for us have been outstanding and I believe we have hired 90% of candidates presented to us. Great communication and highly professional. I certainly recommend them as they DELIVER.
Chief Executive Officer
Having been given an opportunity to connect and collaborate with DBOS to elevate our company, has allowed us to expand our diversity, experiences and training, thus providing vast assistance at a grassroots level. The on-boarding, training, communicating and standard of excellence as provided by DBOS is world class, holding a high standard of expectation of its performance for its stakeholders. The inclusion of clients along with its staff has been very enjoyable having experiences first hand the hospitality, professionalism and genuine interest of understanding our company’s core focus and requirements. The team are very friendly, reliable, customer focused and with a mindset of reaching client goals and expectations. I cannot thank the DBOS team enough for their dedication in assisting Harveys towing to grow so rapidly with the best in the business. I am very much looking forward to continuing our client connection and seeing what advancements we will reach together.
Accident Response Coordinator
Over the past 2 years, you have been a genuine partner in helping us build and grow our team in the Philippines the right way. What started small has turned into rapid, meaningful growth for our business and an incredible team we’re proud of. DBOS haven’t just supported us, they’ve guided us, challenged us, and made sure we’ve approached outsourcing properly from day one. That kind of partnership is hard to find. Couldn’t have done it without them. Here’s to what we’ve built so far and what’s still ahead.
IT & Fleet Manager