outsourced customer support – Offshore Staffing Services in the Philippines | DBOS https://dbos.com.au Philippine Offshore Staffing Website Tue, 02 May 2023 02:01:45 +0000 en-US hourly 1 https://wordpress.org/?v=5.9 https://dbos.com.au/wp-content/uploads/2021/10/dbos-180x53-1.png outsourced customer support – Offshore Staffing Services in the Philippines | DBOS https://dbos.com.au 32 32 3 Trends Reshaping the Global Outsourcing Industry in 2020 https://dbos.com.au/global-trends-outsourcing/ Thu, 16 Jan 2020 00:05:20 +0000 https://www.dbos.com.au/2020/01/16/global-trends-outsourcing/ Similar to recent years, the global outsourcing industry remains thriving amidst the unpreventable dangers of automation. It is said that 2020 is the year where change will be very much visible compared to the past few years. Companies that want to stay ahead of their game needs to be ready for the new wave of …

3 Trends Reshaping the Global Outsourcing Industry in 2020 Read More »

The post 3 Trends Reshaping the Global Outsourcing Industry in 2020 appeared first on Offshore Staffing Services in the Philippines | DBOS.

]]> Improve the Quality of Your Customer Support Services with These Tips https://dbos.com.au/improve-customer-support/ Thu, 19 Sep 2019 23:08:16 +0000 https://www.dbos.com.au/2019/09/20/improve-customer-support/ The life of BPO companies is their call centre agents. Whether they are in customer support, sales,  or any other position, they are the ones who answer phone calls to represent an organisation. Customer support services are most often outsourced to other countries. Some popular destinations for this type of services are the Philippines, India, …

Improve the Quality of Your Customer Support Services with These Tips Read More »

The post Improve the Quality of Your Customer Support Services with These Tips appeared first on Offshore Staffing Services in the Philippines | DBOS.

]]> Offshore Call Centre Facts https://dbos.com.au/offshore-call-centre-facts/ Tue, 17 Sep 2019 22:10:56 +0000 https://www.dbos.com.au/2019/09/18/offshore-call-centre-facts/ Offshore call centre services have long been a vital part of the Business Process Outsourcing (BPO) industry. Long before other back-office offshore services was introduced in the Philippines, the call centre business was first. For years, the BPO industry has hugely contributed to the economic growth of several struggling countries including India and the Philippines. …

Offshore Call Centre Facts Read More »

The post Offshore Call Centre Facts appeared first on Offshore Staffing Services in the Philippines | DBOS.

]]> How to Deal with Filipinisms https://dbos.com.au/dealing-filipinisms/ Thu, 25 Jul 2019 21:05:37 +0000 https://www.dbos.com.au/2019/07/26/dealing-filipinisms/ Have you ever heard of the word “Filipinisms”? Sounds bizarre, right? The truth is even if you’re unfamiliar with the term, chances are, you have already used a few phrases that you never reckoned to be wrong. What are Filipinisms? Filipinisms is a ‘coined terminology’ for loosely translated English phrases that are used by most Filipinos. …

How to Deal with Filipinisms Read More »

The post How to Deal with Filipinisms appeared first on Offshore Staffing Services in the Philippines | DBOS.

]]>