offshore back office – Offshore Staffing Services in the Philippines | DBOS

10 Most Outsourced IT Functions

DBOS — Thu, 25 Apr 2019 07:56:15 +0000

By the time that outsourcing became a global trend, several of its services were carried along. Most especially, the outsourced IT functions. Together with the emergence of contact centres around the globe came a huge influx of technology-based jobs. Countless studies and surveys were conducted to prove how outsourced IT tasks became a strong factor …

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5 Skills That Makes a Good Customer Service Representative

DBOS — Wed, 17 Apr 2019 22:00:08 +0000

Good customer service requires more than just the fluency to communicate with the clients. There are a lot of reports about companies who provide bad customer service. Now, if you want to be different, see these 5 excellent skills that make a good customer service representative: Skill #1. Patience Every now and then, you’ll inevitably …

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The Truth About Millennials in the Workplace

DBOS — Wed, 17 Apr 2019 10:30:18 +0000

In contrary to the negative notions surrounding millennials for a very long time, most employers look forward to hiring such young blood, as they are more creative and highly-innovative. Let us first know where millennials started before learning about how they are at work. DEFINING GENERATIONS: WHERE MILLENNIALS START AND ENDS According to decade-old research …

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3 Common Outsourcing Myths Disproved

DBOS — Wed, 17 Apr 2019 10:00:41 +0000

Various controversies are revolving around the outsourcing industry. As a business owner, you should be aware of these popular outsourcing myths before getting your business involved. This article will help shed some light regarding these issues. The truth about these outsourcing myths? Various write-ups and articles were written to address the most known myths that have been …

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Top 3 Successful Back Office Outsourcing Tips

DBOS — Tue, 16 Apr 2019 22:00:04 +0000

A recent study by the Global Sourcing Association (GSA) proves that the back office outsourcing trend will continue to grow in 2019. The survey shows that a whopping 70% of businesses are still planning to outsource their back-office services in the future. Thus, it is expected to remain relevant for companies in different industries. Small and …

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Australian Businesses: Offshoring Fears and How to Overcome Them

DBOS — Tue, 16 Apr 2019 19:39:08 +0000

Since the boom of business outsourcing companies in the Philippines, numerous startups choose to pursue offshore back office services in Manila. One of these countries is Australia. And like any other companies, there are unavoidable offshoring fears. Outsourcing comes with a lot of dangers that can be avoided through smart understanding, together with rigorous planning and preparation. It …

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