employee engagement – Offshore Staffing Services in the Philippines | DBOS

Top Interpersonal Skills BPO Professionals Need in 2025

DBOS — Fri, 11 Apr 2025 13:30:00 +0000

In the ever-evolving world of business process outsourcing (BPO), the ability to foster collaboration and adapt to changes is pivotal. As the BPO industry in the Philippines continues to grow, professionals aiming to succeed in this sector need not only technical expertise but also top-notch interpersonal skills to navigate workplace dynamics effectively. Here are the …

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5 Ways To Boost Remote Worker Engagement

DBOS — Wed, 26 May 2021 14:14:11 +0000

Many businesses have transitioned to temporary remote work as a result of the pandemic and this has presented a challenge of keeping workers engaged and excited in a virtual workplace. The loss of face-to-face interaction has thrown employees into a new world of isolation and loneliness and they can only handle as many zoom trivia …

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Why Leaders Need to Embrace Employee Motivation

DBOS — Thu, 07 Nov 2019 04:36:46 +0000

While all too focused on the income-generating aspects of their company, some employers tend to forget the welfare of their best asset – the employees. At times, some companies sadly fail to understand the importance of employee motivation. Although not everyone does. But, what is employee motivation and how does it affects a business? By …

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Important Employee Engagement Stats

DBOS — Tue, 01 Oct 2019 23:54:07 +0000

Employee engagement does not simply mean happiness nor satisfaction. An employee can be happy and satisfied at work but might not be willing to go the extra mile for the organisation and its goals. According to a definition by Forbes, employee engagement is the level of commitment, passion, and loyalty a worker has toward their …

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Best Things To Do On Your Rest Days

DBOS — Tue, 24 Sep 2019 23:40:15 +0000

Rest has a bad rap in our culture. In the early days, it is equal to laziness. However, for regular employees and other workers alike, rest days are highly essential. In the BPO industry, graveyard shifts are the usual schedule. Due to the timezone difference, most agents start to work from in the middle of the …

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Quick Tips to Hosting Better Team Meetings

DBOS — Thu, 20 Sep 2018 06:55:09 +0000

Team meetings are important for catching up with your co-workers regarding your group’s weekly or monthly accomplishments and challenges. It strengthens the communication between employees and designated leaders within the workplace. Being in charge of a team meeting can be daunting to some, especially for those who are doing it for the first time. The …

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