Trends – Offshore Staffing Services in the Philippines | DBOS https://dbos.com.au Philippine Offshore Staffing Website Tue, 02 May 2023 02:22:37 +0000 en-US hourly 1 https://wordpress.org/?v=5.9 https://dbos.com.au/wp-content/uploads/2021/10/dbos-180x53-1.png Trends – Offshore Staffing Services in the Philippines | DBOS https://dbos.com.au 32 32 Essential Customer Service Outsourcing Trends for 2022 and Beyond https://dbos.com.au/customer-service-outsourcing-trends-2022/ Tue, 19 Jul 2022 03:31:59 +0000 https://dbos.com.au/?p=12060 The customer service outsourcing landscape is constantly evolving. And since the pandemic lockdowns have drastically changed how we work, it’s more important than ever to keep abreast of global trends. With this knowledge, organisations can adapt quickly if and when the next disruption arrives. Robotic Process Automation (RPA) and autonomous Artificial Intelligence (A.I.) While A.I. …

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]]> IT Outsourcing Trends for 2021 [Infographic] https://dbos.com.au/it-outsourcing-trends-2021/ Thu, 18 Mar 2021 07:37:35 +0000 https://www.dbos.com.au/2021/03/18/it-outsourcing-trends-2021/ We’ve scoured the world wide web and created an infographic of the IT outsourcing trends that will shape alliances between IT outsourcing service providers and clients. Here is everything you need to know about the growth of IT outsourcing volume, 5G, cloud services and AI to thrive in the new normal that’s even more competitive.  …

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